Trust the Refrigerator Repair
Experts

Wherever you bought your refrigerator — we’ll repair it

12,842 customer reviews
Schedule now or call 1-888-577-4342
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FLEXIBLE SCHEDULING
You can book, change or cancel your refrigerator repair appointment at any time online or over the phone.
APPOINTMENT UPDATES
We’ll update you about your refrigerator repair appointment via text, email or phone–whichever you prefer.
PROTECTION PLANS
Protect all your home’s appliances and systems. Ask your tech how you can save with a Home Warranty.

Why Sears Home Services?

  • Discount on a new refrigerator if you decide not to repair

  • ​Technicians average 11 years experience

Learn more about refrigerators

Food Storage Guidelines: How Long Can You Keep Food in the Fridge?
Read about 10 cool innovations of the refrigerators of today.
10 Cool Refrigerator Innovations
Appliance Maintenance Resolutions for the New Year
SHS in the News: Clean Out That Fridge Day
SHS in the News: Clean Out That Fridge Day
Cool new innovations in freezer technology
5 Cool Trends in Freezer Design
Refrigerator Trends
7 Cool Refrigerator Trends
Refrigerator myths
6 Refrigerator Myths Debunked
Refrigerator troubleshooting tips
Refrigerator Troubleshooting
See more articles and how-to guides in the Knowledge Center

We repair all the top refrigerator brands

No matter where you bought it, we can fix it. We repair all major brands, makes, and models.

See the complete list of brands we repair

Customer Reviews (12842)

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

  1. Expensive Repair

    Serviceman was polite. Did not make the total cost of repair clear. Had to order the part (one... Read more
    , OVERLAND PAR, KS
    July 20, 2017

  2. Maintenance on Refrigerator

    This was an annual maintenance visit. Only had one small issue - loose chute on ice maker. Tech... Read more
    , SHAWNEE MSN, KS
    July 20, 2017

  3. Wonderful service.

    The service man came right on time. He did what needed to be done in a timely and neat manner.... Read more
    , Saint Petersburg, FL, United States
    July 20, 2017

  4. Great service!

    Very professional and courteous, I highly recommend them! Read more
    , LAKE MILLS, WI
    July 20, 2017

  5. Very knowledgeable technician. He was polite & hel

    Very knowledgeable technician. He was polite & helpful. Read more
    , TULLAHOMA, TN
    July 20, 2017

  6. horrible service

    have been a month without full use of refrigerator. they have been here twice still not working.... Read more
    , SIMPSONVILLE, SC
    July 20, 2017

  7. Poor service

    You told me the washing machine needed a part. The part was only 250 miles away. I was then told... Read more
    , HOLIDAY, FL
    July 20, 2017

  8. Great, professional service.

    I always have confidence in the knowledge, training, and skill of the Sears repairmen. Thank you... Read more
    , HONOLULU, HI
    July 20, 2017

  9. Great service

    Serviceman was timely, knowledgable, proficient and courteous. Read more
    , FALMOUTH, ME
    July 20, 2017

DIY Quick Fixes: Refrigerator Repair

If your refrigerator isn’t running...

  1. Make sure that the power cord wasn’t unplugged by mistake.
  2. Confirm that it’s receiving power. If the light does not come on when you open the door, reset the breaker. If your home has a fuse box, check for a blown fuse and replace it if necessary.
  3. If it does not come on after resetting the breaker, make sure that the power outlet is working by plugging another item into it and checking for power.
  4. Look for an indication on the display that it’s running in Demo/Showroom mode and disable it if it’s active. When in this mode, the lights and display will be on but the refrigerator won’t actually be running. Refrigerators are sometimes delivered in Demo mode by mistake or it can be accidentally turned on when cleaning the display.

If your refrigerator isn’t making ice...

  1. Make sure that the ice maker is turned on—depending on your model, either move the switch/slide to “On” or move the wire arm down to the lower position.
  2. Make sure water supply valve to your refrigerator is turned on all the way.
  3. Clear any ice cubes that are stuck in the ice maker or dispenser chute. If you can’t easily dislodge the ice, try using warm water or a hair dryer to melt it.
  4. Make sure that the Lock Mode option isn’t selected on the display—this will deactivate the ice dispenser.
  5. A partially clogged filter can impact the refrigerator’s ability to produce ice so check and replace the filter if it hasn’t been replaced recently.

If your refrigerator is too cold...

  1. Be sure that you’ve waited long enough for the temperature to change after you’ve adjusted the controls—it can take up to 48 hours.
  2. Turn off the ice maker if you don’t have a water supply connected to ensure that the refrigerator doesn’t lower the temperature to attempt to produce ice.
  3. If you’ve used a large amount of ice recently, the refrigerator may have lowered the temperature to produce more. Wait 24 hours and see if the temperature returns to normal.
  4. Check and replace the water filter if it is clogged. Refrigerators will automatically lower the temperature of the freezer if ice production is low, which can happen if water can’t pass freely through the filter.

If your refrigerator is too warm...

  1. Be sure that you’ve waited long enough for the temperature to change after you’ve adjusted the controls—it can take up to 48 hours.
  2. If the issue is happening in a crisper, meat, or deli drawer, adjust its airflow controls. Sliding the drawer’s controls to a colder setting will allow more air to flow to the drawer and keep the contents colder.
  3. If the condenser coil is accessible from the front of your machine (behind a removable grill near the floor):
    • Turn off your refrigerator and unplug it.
    • Carefully remove the grill and vacuum any dust that is under the refrigerator or on the grill.
    • Clean the grill with mild soap and water and put in back in place.
    • Plug the refrigerator in, turn it back on, and reset the controls to the desired temperature.

Still having problems? Schedule a repair.

What is Sears Home Services refrigerator repair?

Sears Home Services is your best, most-trusted option for refrigerator repairs and maintenance. With hundreds of local repair centers across the US staffed with technicians that are highly trained, licensed, vetted, and guaranteed to fix all of your refrigerator repair needs, we are your best choice for any refrigerator repair, no matter which brand you have, or where you bought it, including Kenmore appliances, our house brand. Rest assured that we are experts at repairing any appliance in your home. We have thousands of local technicians that are always “near me,” that can help you no matter what your appliance emergency.

When should I hire a Sears Appliance Technician?

There may be times when you can fix or maintain your refrigerator yourself. If you’ve noticed your refrigerator is making strange noises, you have a torn door seal, or a light bulb goes out, these may be easy fixes. If you’ve got significant frost buildup, your fridge is leaking water, or stops working altogether, it’s probably time to call Sears in for a repair.

What are some common problems with refrigerators that need repair?

Some of the most commonly repaired refrigerator problems include:

  • The refrigerator is making strange noises
  • The door seal or door gasket is torn
  • The light bulb inside the refrigerator is out or is not working
  • There is a leak in the refrigerator
  • The refrigerator is not making ice anymore
  • There is frost buildup
  • There is no water in the dispenser
  • The refrigerator is using too much power
  • The refrigerator compressor is not working

Of course there are other problems that can, and do, occur with refrigerators – if you’re having a problem that’s not listed here, you can always make an appointment with a highly trained, local Sears refrigerator specialist. Our local technicians are always near you – we come right to your house.

Did you know Sears Home Services fixes most major appliances, including refrigerators, televisions, and HVAC systems? See everything we repair.