Trust the Refrigerator Repair
Experts

Wherever you bought your refrigerator — we’ll repair it

Save 20% on any in-home appliance repair. LEARN MORE
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APPOINTMENT UPDATES
We’ll update you about your refrigerator repair appointment via text, email or phone–whichever you prefer.
PROTECTION PLANS
Protect all your home’s appliances and systems. Ask your tech how you can save with a Home Warranty.

Why Sears Home Services?

  • Discount on a new refrigerator if you decide not to repair

  • ​Technicians average 11 years experience

Learn more about refrigerators

We repair all the top refrigerator brands

No matter where you bought it, we can fix it. We repair all major brands, makes, and models.

See the complete list of brands we repair

Customer Reviews (11722)

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

  1. Excellent repair service

    The man that came out on May 18th and repaired our refrigerator was excellent. He quickly... Read more
    , HAYSVILLE, KS
    May 24, 2017
  2. Great service

    Ice Maker had gone out so it was replaced under warranty agreement. Works great. Read more
    , GRANBURY, TX
    May 24, 2017
  3. Fixed my problem quickly

    Had an issue with my refrigerator on 2 separate occasions. When they came second time they... Read more
    , KISSIMMEE, FL
    May 24, 2017
  4. Great service!

    Technician was on time and very conscientious, fixing our refrigerator - very pleased. Read more
    , SMITHVILLE, MO
    May 24, 2017
  5. Good Service

    I'm still having problems with the ice maker so I will be calling for another service call. So... Read more
    , BURLINGTON, WI
    May 24, 2017
  6. Great service.

    I had a repairman out to fix my water flow and ice production. Even though it eas not covered in... Read more
    , BONNEAU, SC
    May 24, 2017
  7. Not the Same

    Sears is not what they used to be. Who give an 8-5pm service time window. Crazy!! Read more
    , GREENSBORO, NC
    May 23, 2017
  8. Great service

    Prompt and knowledgeable. A little pricey but everything is, these days. I would definitely use... Read more
    , SCHENECTADY, NY
    May 23, 2017
  9. Great service and very skilled technician!

    The technician was extremely capable, courteous, and efficient. He was in and done within 30... Read more
    , PORTLAND, OR
    May 23, 2017

DIY Quick Fixes: Refrigerator Repair

If your refrigerator isn’t running...

  1. Make sure that the power cord wasn’t unplugged by mistake.
  2. Confirm that it’s receiving power. If the light does not come on when you open the door, reset the breaker. If your home has a fuse box, check for a blown fuse and replace it if necessary.
  3. If it does not come on after resetting the breaker, make sure that the power outlet is working by plugging another item into it and checking for power.
  4. Look for an indication on the display that it’s running in Demo/Showroom mode and disable it if it’s active. When in this mode, the lights and display will be on but the refrigerator won’t actually be running. Refrigerators are sometimes delivered in Demo mode by mistake or it can be accidentally turned on when cleaning the display.

If your refrigerator isn’t making ice...

  1. Make sure that the ice maker is turned on—depending on your model, either move the switch/slide to “On” or move the wire arm down to the lower position.
  2. Make sure water supply valve to your refrigerator is turned on all the way.
  3. Clear any ice cubes that are stuck in the ice maker or dispenser chute. If you can’t easily dislodge the ice, try using warm water or a hair dryer to melt it.
  4. Make sure that the Lock Mode option isn’t selected on the display—this will deactivate the ice dispenser.
  5. A partially clogged filter can impact the refrigerator’s ability to produce ice so check and replace the filter if it hasn’t been replaced recently.

If your refrigerator is too cold...

  1. Be sure that you’ve waited long enough for the temperature to change after you’ve adjusted the controls—it can take up to 48 hours.
  2. Turn off the ice maker if you don’t have a water supply connected to ensure that the refrigerator doesn’t lower the temperature to attempt to produce ice.
  3. If you’ve used a large amount of ice recently, the refrigerator may have lowered the temperature to produce more. Wait 24 hours and see if the temperature returns to normal.
  4. Check and replace the water filter if it is clogged. Refrigerators will automatically lower the temperature of the freezer if ice production is low, which can happen if water can’t pass freely through the filter.

If your refrigerator is too warm...

  1. Be sure that you’ve waited long enough for the temperature to change after you’ve adjusted the controls—it can take up to 48 hours.
  2. If the issue is happening in a crisper, meat, or deli drawer, adjust its airflow controls. Sliding the drawer’s controls to a colder setting will allow more air to flow to the drawer and keep the contents colder.
  3. If the condenser coil is accessible from the front of your machine (behind a removable grill near the floor):
    • Turn off your refrigerator and unplug it.
    • Carefully remove the grill and vacuum any dust that is under the refrigerator or on the grill.
    • Clean the grill with mild soap and water and put in back in place.
    • Plug the refrigerator in, turn it back on, and reset the controls to the desired temperature.

Still having problems? Schedule a repair.

What is Sears Home Services refrigerator repair?

Sears Home Services is your best, most-trusted option for refrigerator repairs and maintenance. With hundreds of local repair centers across the US staffed with technicians that are highly trained, licensed, vetted, and guaranteed to fix all of your refrigerator repair needs, we are your best choice for any refrigerator repair, no matter which brand you have, or where you bought it, including Kenmore appliances, our house brand. Rest assured that we are experts at repairing any appliance in your home. We have thousands of local technicians that are always “near me,” that can help you no matter what your appliance emergency.

When should I hire a Sears Appliance Technician?

There may be times when you can fix or maintain your refrigerator yourself. If you’ve noticed your refrigerator is making strange noises, you have a torn door seal, or a light bulb goes out, these may be easy fixes. If you’ve got significant frost buildup, your fridge is leaking water, or stops working altogether, it’s probably time to call Sears in for a repair.

What are some common problems with refrigerators that need repair?

Some of the most commonly repaired refrigerator problems include:

  • The refrigerator is making strange noises
  • The door seal or door gasket is torn
  • The light bulb inside the refrigerator is out or is not working
  • There is a leak in the refrigerator
  • The refrigerator is not making ice anymore
  • There is frost buildup
  • There is no water in the dispenser
  • The refrigerator is using too much power
  • The refrigerator compressor is not working

Of course there are other problems that can, and do, occur with refrigerators – if you’re having a problem that’s not listed here, you can always make an appointment with a highly trained, local Sears refrigerator specialist. Our local technicians are always near you – we come right to your house.

Did you know Sears Home Services fixes most major appliances, including refrigerators, televisions, and HVAC systems? See everything we repair.