
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons your GE Profile refrigerator icemaker is not making ice are a damaged icemaker assembly, a defective PCB, or a faulty motor.
70% of the time it's the Icemaker Assembly
12% of the time it's the PCB
10% of the time it's the Motor
8% of the time it's the Something else
We can help! Our service technicians have repaired over 1,000 GE Profile refrigerators. We can fix yours no matter where you bought it.
The icemaker assembly includes all the components necessary for ice production, such as the ice mold, motor module, and water fill tube. If any part of the assembly is worn out or damaged, it can prevent the icemaker from producing ice. The ice mold might remain empty or the icemaker may not cycle as it should. Inspect the icemaker assembly for any visible signs of wear or malfunction. If you suspect the icemaker assembly is at fault, schedule an appointment with a Sears Home Services technician to diagnose and replace the faulty assembly.
A defective printed circuit board (PCB) could be the reason your refrigerator icemaker is not making ice. The PCB, also called an electronic control board, controls various functions including the icemaker’s water fill cycle and ice ejection. If the PCB is malfunctioning, it may not send the correct signals to the icemaker, preventing it from completing its cycle and producing ice. Diagnosing a PCB issue can be complex and requires professional expertise. Schedule an in-home repair appointment with Sears Home Services to have a technician diagnose the problem if your icemaker is not making ice.
A faulty icemaker motor, also known as the icemaker module, might be the cause of the no ice issue. The motor powers the ejector arms that push ice out of the mold and into the bin. If the motor is malfunctioning, the icemaker may not complete its cycle, leaving the ice mold empty or preventing ice from being ejected. You might notice that the icemaker starts its cycle but fails to produce or release ice. To address this issue, inspect the icemaker motor for any signs of wear or damage. If you suspect the motor is at fault, schedule an in-home repair appointment with a professional technician to replace the faulty motor module.
Correcting most refrigerator icemaker not making ice issues involves replacing the icemaker assembly, PCB, or motor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When a refrigerator icemaker is not making ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When you have a GE Profile refrigerator with an ice maker not working that has an On/Switch and a green LED light, follow this procedure to reset the ice maker:
The ice maker will cycle through the harvest mode and refill with water and then the green LED light should turn on solid and not blink. This process will take about 8 to 10 minutes.
If problems still exist with the ice maker, the green LED will still flash and you’ll need so schedule service. Our Sears Home Services technician will visit your home and fix the ice maker.
Lack of water due to a faulty inlet water valve is a common cause for a GE refrigerator to stop making ice. If the water dispenser isn’t getting water and your ice maker isn’t filling with water, you’ll likely need to replace that valve.
Here’s a video that shows how to replace a refrigerator water inlet valve:
Other problems that can cause your GE refrigerator to stop making ice include:
When you’re unable to find and fix the cause of an ice maker problem in your GE refrigerator, schedule service and we’ll send a Sears Home Services technician to your home to diagnose and repair the problem.
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