
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons for your GE refrigerator icemaker not making ice are a faulty icemaker assembly, defective PCB (printed circuit board) or a bad water valve.
37% of the time it's the Icemaker Assembly
7% of the time it's the PCB
7% of the time it's the Water Valve
49% of the time it's the Something else
We can help! Our service technicians have repaired over 20,000 GE refrigerators. We can fix yours no matter where you bought it.
When your GE refrigerator ice maker is not making ice, the ice maker assembly may not be functioning properly. Gears and contacts inside the ice maker module eject frozen cubes and fill the ice maker mold with water to make a new batch of ice. If a faulty ice maker assembly never cycles then you’ll need to schedule refrigerator repair service to have a service technician examine and repair the ice maker to fix the problem.
The PCB – also known as the electronic control -- board acts as the refrigerator's central control system, managing critical functions such as temperature regulation, fan operation, defrost cycles, icemaker functionality, and dispenser operations. When the board malfunctions, it can keep the ice maker from cycling properly to produce ice. A defective electronic control board can also prevent the ice dispenser from working. It's best to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is warranted. If the control board is preventing the refrigerator ice maker or ice dispenser from working properly, the technician will replace the electronic control board.
The water valve supplies water to the ice maker to produce ice. If the ice mold in the ice maker is dry, a faulty water valve may not be opening during the fill portion of the ice maker harvest cycle. Eventually, the ice bin will empty out and the ice dispenser won’t work because there is no ice in the ice storage bin to dispense. When the water valve in your refrigerator fails to open properly to fill the ice maker with water to produce ice, have the valve diagnosed and replaced by a service technician so the ice maker will resume ice production and the ice dispenser will work again.
Correcting most refrigerator ice maker not working problems usually involves replacing the ice maker assembly, PCB or water valve. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When the refrigerator won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When you have a GE refrigerator with an ice maker not working that has an On/Switch and a green LED light flashing, follow this procedure to reset the ice maker:
The ice maker will cycle through the harvest mode and refill with water and then the green LED light should turn on solid and not blink. This process will take about 8 to 10 minutes.
If problems still exist with the ice maker, the green LED will still flash and you’ll need so schedule service. Our Sears Home Services technician will visit your home and fix the ice maker.
Lack of water due to a faulty inlet water valve is a common cause for a GE refrigerator to stop making ice. If the water dispenser isn’t getting water and your ice maker isn’t filling with water, you’ll likely need to replace that valve.
Here’s a video that shows how to replace a refrigerator water inlet valve:
Other problems that can cause your GE refrigerator to stop making ice include:
When you’re unable to find and fix the cause of an ice maker problem in your GE refrigerator, schedule service and we’ll send a Sears Home Services technician to your home to diagnose and repair the problem.
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