Please let us know if you have a comment, concern or question about any of our services.
Do you have a broken appliance?
To change or cancel an existing order, click here
If your appliance has a warranty or protection agreement, please call us at 1-800-469-4663
If you do not have a warranty or protection agreement, click here to book a repair
Do you need information about home improvement services?
Call us at 1-800-495-2705 or request a consultation
Do you need help understanding your bill?
Read billing FAQs here
Do you need information about home cleaning services (carpet, air duct, etc.)?
Call us at 1-866-547-5547 or read about our services
Do you need information about replacement parts (Sears PartsDirect)?
Call us at 1-888-873-3829 or check out searspartsdirect.com
Do you need information about installation services?
Call us at 1-800-497-4402
Do you need information about heating & cooling repair?
Call us at 1-800-504-1897 or read about our services
Do you need Sears Home Warranty customer service?
Call us at 1-855-256-2467 or place a claim here
Interested in partnering with our 1099 Sears Home Services or Sears Home Improvement team?
Click the link to submit a contact form