Question 1

Do you have a broken appliance?

Accepted Answer

To change or cancel an existing order, [click here](/orders)

If your appliance has a warranty or protection agreement, please call us at [1-800-469-4663](tel:+1-800-469-4663)

If you do not have a warranty or protection agreement, [click here to book a repair](/repair#scheduler)

Question 2

Do you need information about home improvement services?

Accepted Answer

Call us at [1-800-495-2705](tel:+1-800-495-2705) or [request a consultation](/improve)

Question 3

Do you need help understanding your bill?

Accepted Answer

Read billing FAQs [here][1]

[1]: /faq

Question 4

Do you need information about home cleaning services (carpet, air duct, etc.)?

Accepted Answer

Call us at [1-866-547-5547](tel:+1-866-547-5547) or [read about our services](https://www.searsclean.com/)

Question 5

Do you need information about replacement parts (Sears PartsDirect)?

Accepted Answer

Call us at [1-888-873-3829](tel:+1-888-873-3829) or check out [searspartsdirect.com](https://www.searspartsdirect.com/)

Question 6

Do you need information about installation services?

Accepted Answer

Call us at [1-800-497-4402](tel:+1-800-497-4402)

Question 7

Do you need information about heating & cooling repair?

Accepted Answer

Call us at [1-800-504-1897](tel:+1-800-504-1897) or [read about our services](https://www.searshomeservices.com/improve/heating-cooling-systems)

Question 8

Do you need Sears Home Warranty customer service?

Accepted Answer

Call us at [1-855-256-2467](tel:+1-855-256-2467) or [place a claim here](https://repair.cinchhomeservices.com/account?site=shw)

Contact Sears Home Services