Appointment Lookup
646-440-2692
GE refrigerator door not closing
Common reasons your GE refrigerator door is not closing
The most common reasons your GE refrigerator door is not closing are a damaged door, defective electronic control board or a dead power supply board.
35% of the time it's the Door
21% of the time it's the Electronic Control Board
12% of the time it's the Power Supply Board
32% of the time it's the Something else
Schedule your refrigerator repair now!
We can help! Our service technicians have repaired over 250,000 GE refrigerators. We can fix yours no matter where you bought it.
Most common repairs needed to fix a GE refrigerator
Door Replacement
A damaged refrigerator or freezer door can prevent the door from closing and sealing properly. It may create difficulty in smoothly opening or closing the freezer drawer, requiring excessive force or resulting in a sticking sensation. It may also cause a misalignment of the drawer, where it fails to sit flush with the freezer door. A damaged door can also produce scraping or grinding noises during operation, indicating friction or misalignment issues. Additionally, the door gasket won’t be able to maintain a proper seal, allowing warm, humid air into the refrigerator. This can lead to condensation, resulting in water leaks in the refrigerator that won’t be able to drain away.
Electronic Control Board Replacement
A defective electronic control board can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the board serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the ice maker, and controlling dispenser functions. If the electronic control board malfunctions, it can disrupt communication between many different components, including automatic doors if equipped. A failing board may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.
Power Supply Board Replacement
A dead refrigerator power supply board can result in a complete loss of power to the refrigerator, resulting in no lights, no cooling, and no operational sounds. The display panel, if present, may be blank or unresponsive. In models with automatic doors, a malfunctioning power supply board may lead to the doors no longer opening or closing automatically as intended. In some cases, there might be intermittent power issues, where the refrigerator may work inconsistently or sporadically. Additionally, the failure of the power supply board can lead to an absence of any audible humming or clicking sounds typically associated with the refrigerator's normal operation.
What to expect when you experience a GE refrigerator door not closing issue
How is the door not closing problem fixed?
Correcting most door not closing problems usually involves replacing the door, electronic control board or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a refrigerator door that is not closing
When the refrigerator door is not closing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
What to look out for with a refrigerator door not closing diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Jake is a great person.
He did a great job, the problem is with the refrigerator.
Nancy V, Meridian, ID
Great job
Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.
Karen K, Mount Laurel, NJ
Service appointment
Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again
Tim R, Schaghticoke, NY
Frequently Asked Questions
Repair Refrigerator Resources
Learn how to install refrigerator ice maker kit IM116000 on a compatible top-freezer refrigerator.
Find out why your Samsung fridge is not cooling but the freezer section works. Get expert troubleshooting tips to fix the problem.
Find out why the fridge is not cool but the freezer is and learn how to troubleshoot the common problems that cause this failure.
Find out what to do when the freezer is not freezing but the fridge works fine. Fix the problem fast with our expert DIY troubleshooting tips.
Glossary Terms
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.
Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.
R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.