Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool
  3. Refrigerator door not closing

Whirlpool refrigerator door not closing

Common reasons your Whirlpool refrigerator door is not closing

The most common reasons your Whirlpool refrigerator door is not closing are a damaged door, defective electronic control board or a dead power supply board.

  • 35%

    35% of the time it's the
    Door

  • 21%

    21% of the time it's the
    Electronic Control Board

  • 12%

    12% of the time it's the
    Power Supply Board

  • 32%

    32% of the time it's the
    Something else

  • Schedule your refrigerator repair now!

    We can help! Our service technicians have repaired over 250,000 Whirlpool refrigerators. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Whirlpool refrigerator

    Door Replacement

    A damaged refrigerator or freezer door can prevent the door from closing and sealing properly. It may create difficulty in smoothly opening or closing the freezer drawer, requiring excessive force or resulting in a sticking sensation. It may also cause a misalignment of the drawer, where it fails to sit flush with the freezer door. A damaged door can also produce scraping or grinding noises during operation, indicating friction or misalignment issues. Additionally, the door gasket won’t be able to maintain a proper seal, allowing warm, humid air into the refrigerator. This can lead to condensation, resulting in water leaks in the refrigerator that won’t be able to drain away.


    Electronic Control Board Replacement

    A defective electronic control board can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the board serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the ice maker, and controlling dispenser functions. If the electronic control board malfunctions, it can disrupt communication between many different components, including automatic doors if equipped. A failing board may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

    Power Supply Board Replacement

    A dead refrigerator power supply board can result in a complete loss of power to the refrigerator, resulting in no lights, no cooling, and no operational sounds. The display panel, if present, may be blank or unresponsive. In models with automatic doors, a malfunctioning power supply board may lead to the doors no longer opening or closing automatically as intended. In some cases, there might be intermittent power issues, where the refrigerator may work inconsistently or sporadically. Additionally, the failure of the power supply board can lead to an absence of any audible humming or clicking sounds typically associated with the refrigerator's normal operation.

    What to expect when you experience a Whirlpool refrigerator door not closing issue

    How is the door not closing problem fixed?

    Correcting most door not closing problems usually involves replacing the door, electronic control board or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator door that is not closing

    When the refrigerator door is not closing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator door not closing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


    Tim R, Schaghticoke, NY

    Repair Refrigerator Resources

    Read about 10 cool innovations of the refrigerators of today.

    Discover the latest innovations in refrigeration technology that are transforming the way we store food.

    8 min readJun. 17Refrigerator
    Homeowner hearing strange noises from the refrigerator

    If you’ve been hearing loud and/or strange noises coming from your fridge, it may be a sign that your appliance needs some attention or even professional repair.

    8 min readJun. 13Refrigerator
    Image of homeowner discovering that her fridge won't cool.

    Get expert tips on troubleshooting a refrigerator that won't cool. Fix your cooling problems with help from Sears Home Services.

    6 min readMay. 21Refrigerator
    Samsung Refrigerator Repair Advice

    Samsung refrigerators are renowned for their reliability, but even the most dependable appliances can encounter issues over time.

    7 min readMay. 10Refrigerator

    Additional possible Whirlpool refrigerator symptoms you may experience