
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons your Whirlpool refrigerator icemaker is not dumping ice are a faulty icemaker assembly, a failed thermistor, or a malfunctioning PCB.
48% of the time it's the Icemaker Assembly
22% of the time it's the Thermistor
14% of the time it's the PCB
16% of the time it's the Something else
We can help! Our service technicians have repaired over 15,000 Whirlpool refrigerators. We can fix yours no matter where you bought it.
A faulty refrigerator icemaker can have diverse effects, impacting various aspects of the refrigerator's operation, including its ability to make ice. Increased noise during the ice-making process could indicate a problem in the icemaker's components. A malfunctioning icemaker may lead to water leaks around the icemaker assembly, potentially causing water puddles in and around the refrigerator. If the bail arm fails to shut off ice production, it could result in the icemaker drawer jamming due to an overproduction of ice, potentially leading to damage to the drawer or adjacent shelf. The failure of other components in a refrigerator that stops cooling will affect ice production, so a thorough inspection of the refrigerator by a Sears Home Services professional is recommended for an accurate diagnosis.
In refrigerator models that use an electronic control board to regulate temperatures, the thermistor is responsible for sensing internal temperatures. It then sends the temperature signal to the electronic control board. The electronic control turns the compressor on and off to regulate temperatures based on the thermistor temperature signal. An errant temperature signal can prevent the control board from regulating refrigerator and freezer temperature accurately.
A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power, lack of cooling, and water leaks. The PCB controls communication and power between various components of a refrigerator that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the PCB fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.
Check the ice maker settings and make sure that the ice maker is turned on. If the ice maker is turned on, follow these troubleshooting tips to resolve the ice maker failure.
Lack of water due to a faulty inlet water valve is a common cause for a Whirlpool refrigerator to stop making ice.
If the water dispenser isn’t getting water and your ice maker isn’t filling with water, you’ll likely need to replace that valve.
Here’s a video that shows how to replace a refrigerator water inlet valve:
If the ice mold is dry but the water dispenser works, check the fill tube above the ice mold by squeezing it. If it’s clogged with ice, defrost the fill tube using a hair dryer on a low heat setting.
An ice cube that’s jammed and blocking the ejector arms from rotating can prevent the ice maker from working.
If you see an ice cube stuck in the ejector arms, use a wooden spoon to pry out the ice cube.
If the stuck ice cube didn’t damage the ice maker ejection arms and gears, the ice maker may start working again. If not, you’ll likely need to replace the ice maker module.
When you’re unable to find and fix the cause of an ice maker problem in your GE refrigerator, schedule service and we’ll send a Sears Home Services technician to your home to diagnose and repair the problem.
Correcting most refrigerator icemaker not dumping ice problems usually involves replacing the icemaker assembly, thermistor, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When a refrigerator icemaker is not dumping ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures, including issues that require Whirlpool refrigerator repair ice maker services.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
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Embarking on the journey to choose a new refrigerator can feel overwhelming with the myriad of options available.
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.