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  1. Repair
  2. Whirlpool
  3. Whirlpool Refrigerator

Whirlpool Refrigerator ice maker not dumping ice

Common reasons your Whirlpool Refrigerator ice maker not dumping ice

The most common reasons your Whirlpool refrigerator icemaker is not dumping ice are a faulty icemaker assembly, a failed thermistor, or a malfunctioning PCB.

  • 48%

    48% of the time it's the
    Icemaker Assembly

  • 22%

    22% of the time it's the
    Thermistor

  • 14%

    14% of the time it's the
    PCB

  • 16%

    16% of the time it's the
    Something else

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    Most common repairs needed to fix a Whirlpool refrigerator

    Icemaker Assembly Replacement

    A faulty refrigerator icemaker can have diverse effects, impacting various aspects of the refrigerator's operation, including its ability to make ice. Increased noise during the ice-making process could indicate a problem in the icemaker's components. A malfunctioning icemaker may lead to water leaks around the icemaker assembly, potentially causing water puddles in and around the refrigerator. If the bail arm fails to shut off ice production, it could result in the icemaker drawer jamming due to an overproduction of ice, potentially leading to damage to the drawer or adjacent shelf. The failure of other components in a refrigerator that stops cooling will affect ice production, so a thorough inspection of the refrigerator by a Sears Home Services professional is recommended for an accurate diagnosis.


    Thermistor Replacement

    In refrigerator models that use an electronic control board to regulate temperatures, the thermistor is responsible for sensing internal temperatures. It then sends the temperature signal to the electronic control board. The electronic control turns the compressor on and off to regulate temperatures based on the thermistor temperature signal. An errant temperature signal can prevent the control board from regulating refrigerator and freezer temperature accurately.

    PCB Replacement

    A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power, lack of cooling, and water leaks. The PCB controls communication and power between various components of a refrigerator that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the PCB fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.

    What to expect when you experience a Whirlpool refrigerator icemaker not dumping ice issue

    How is the icemaker not dumping ice issue fixed?

    Correcting most refrigerator icemaker not dumping ice problems usually involves replacing the icemaker assembly, thermistor, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator icemaker not dumping ice problem

    When a refrigerator icemaker is not dumping ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures, including issues that require Whirlpool refrigerator repair ice maker services.

    What to look out for with a refrigerator icemaker not dumping ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    Additional possible Whirlpool refrigerator symptoms you may experience