Refrigerator repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 35206 Reviews
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Costs well over $900 to “fix” my freezer. Less than 90 days later it is broken again. EXTREMELY hard to get in touch with anyone to discuss issue! Complete lack of customer service.Hi Hilton, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Called to have my refrigerator fixed . A rgurd party came did nothing called Sears several time kept getting hung up. Still not fixed .We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The 2 different service men that came to service my icemaker on my refrigerator were great. The second serviceman fully explained the benefits of signing up for the plan and I did. The benefits seemed to be worthwhile.Hi Ginny, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Although they were late on arrival because of prior job and traffic, it was well worth the wait. I even took out the service warranty. Great investment for me.Hi Valarie, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We called for service because our water dispenser wasn't working. The tech turned our freezer off during repair and never turned it back on. We lost $200+ in food and when we called Sears to let them know, they told my husband 'we're sorry.' A week later, the water dispenser stopped working again. Totally frustrated!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereview@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
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He knew what he was doingHI SALLY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was happy with the repairmen being honest to say the refrigerator was not repairable and they were going to request a replacementBILL M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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He was very good and did a great jobDear Joann,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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They reschedule more than 10 times and they never fix the fridge and now they don’t wanna switch for another newWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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the refrigerator is till broken after hours hours of this guy being there.Dear Jeremiah, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@sears.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.