Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Job!
Very nice young man and very experienced in what he does. He made this so easy for us.
Michelle I,
Colorado Springs, COVery Pleased
David was knowledgeable, efficient and friendly. He explained things well.
Joseph L,
Rochester Hills, MI5
THANK YOU FOR YOUR SERVICE I PRAY THIS TAKES CARE OF THE PROBLEM
Mae B,
Longview, TXChristopher was fine
He was fine. But Sears made me wait over 6 weeks for a repair, has horrible telephone service and promised a $50 check for my loss of food and didn't send it., if I was able to speak to a tech beforehand they could have brought the parts with them. Horrible horrible how Sears operates. Customer service is a joke.,
John M,
Dingmans Fry, PAClaudio Review
Reliable - came on time and did a great job.
Barbara P,
Auburn, CAMy service
Josh was wondering and very friendly. He ensured we were taken care of and that our ice maker was working as expected.
Brenda H,
Youngstown, NYTech was very good
Fidel was great but the AI phone experience was HORRIBLE. They changed my appointment several times, telling me it was because the parts hadn't arrived yet, but the parts had been delivered to my house directly and AI didn't comprehend that. A VERY frustrating experience. At least the tech Fidel was good though...once he was finally scheduled.
Diana R,
Seaside, CAFinally have answers
Jose was on time got right to work identified the problem. Explain the situation answered all of our questions. I was pleasantly surprised, cause I did a great job.
Anthony K,
Moreno Valley, CAGood at his job
Good for his word. He was here when he said he would be here. Good worker. Having said this, I do have a complaint about your AI. I got 3 or 4 calls and they thought I lived in Pennsylvania. Crazy. Then today I was told by AI that my appointment would be next Thursday. They also told me it would be today on another call. I was also to.d that I owed a deductible for over $100. I had no deductible at all. Hector knew that we owed nothing but it was still a little unsettling. It would be much better if the client could talk to a human. But Hector was wonderful! Carole Shukle in Florida.
Carole S,
Deland, FLExcellent Service and Professional Repair
I had an excellent experience with the technician who replaced the compressor in my refrigerator. John was professional, knowledgeable, and courteous throughout the entire visit. He took the time to explain the issue, completed the repair efficiently, and made sure everything was working properly before leaving. Thank you for the outstanding service!
Ritu B,
Orlando, FL