Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Experience
Chris was on time, friendly, knowledgeable and quick. Professional and made the experience comfortable.
Stacey C,
Byhalia, MSRefrigerator repair
Michael was simply the best! Efficient, on time, and very nice!
Beverly W,
Colorado Springs, COArben B
Arben was great Did a quick job and explained everything very well
Virginia L,
Methuen, MARefrigerator Technician
Mr.Buford has been very professional and has done everything he possibly can to solve the problem with my refrigerator, to stop the water leak in the bottom under the veggie trays. It seems to be a part that is no longer in stock which is needed to fix the problem. Hopefully the part can be acquired.
Sandra B,
Prichard, ALRefrigerated repair
Jon was very professional, friendly , knowledgeable and very helpful with showing me all the gadgets and settings on my refrigerator , I am extremely satisfied with the service I received!!
Karrie G,
Interlachen, FLRefrigerator repair
Mariana was great. Her knowledge of the product and the process needed to repair it was very helpful. She was very thorough in explaining it all to me, as well as my options going forward, in a very polite and professional manner. Nice personality, easy to work with.
Michael M,
Burlington, MATech was great, dealing with company is not
Wayne is an awesome tech & certainly a credit to your company. He is experienced & quickly diagnosed the issue. He also went the extra mile to research my warranty question. However, dealing with your otherwise 100% AI customer service company is terrible. There is no way to speak to a human being. That is the reason I would be hesitant to use Sears Home Services again, because of the way you run your company NOT BECAUSE OF YOUR WONDERFUL TECHNICIANS, like Wayne.
Margaret P,
Easton, PArefr. repair
tech. was on time, very professional , very polite, knew what he was doing
Beth D,
Bertram, TXRefrigerator Issues
Garth came right on time, was very helpful and courteous and explained what he had found and decided on a plan
Mary T,
Jupiter, FLRefrigerator and freezer not cooling intermittently
Technician very professional and very knowledgeable of complaint and solved the problem
Mars R,
Salinas, CA