Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Check refrigerator not cooling.
May 16, 2025
Overall rating

Bobby did an excellent job checked and compressor was running but copper lines were leaking from. He looked up parts and they were extremely high. Totally unreasonable. And 1 part was unavailable. New refrigerator time.

Bill B,

Church Hill, TN
Great service
May 16, 2025
Overall rating

Great service. Quick. Was very easy to set up the appointment.

Abdul S,

Ypsilanti, MI
Followed up the previous recommendation of other service
May 16, 2025
Overall rating

He's very knowledgeable of his job . Compassion to my problems on new appliance.

Marcela C,

Watsonville, CA
Fridge Service
May 16, 2025
Overall rating

Great service and diagnosis from Nolan. Thank you for identifying the issue

Shirley M,

Monrovia, CA
He was great
May 16, 2025
Overall rating

He was very nice and polite & took care of the drawer.

Andrea L,

Woburn, MA
Great Service
May 16, 2025
Overall rating

Knowledgeable and friendly

Maria C,

Haltom City, TX
Refrigerator Repair
May 16, 2025
Overall rating

Technician was knowledgeable took time in assessing what was wrong and offered recommendations

Gwen W,

Minneapolis, MN
Appointments/Customer Service
May 16, 2025
Overall rating

Juan, the technician, did a great job. Sadly, my appointment was changed multiple times with no advanced notice causing me to miss work multiple days. I waited and at 4:40 pm got a text message indicating that my appointment had been rescheduled at "my request". No way to actually speak with a live person at all. Worst experience in customer service ever!

Leslie H,

Corpus Christi, TX
Replace refrigerator water hose connection due to leakage
May 16, 2025
Overall rating

Jose was prompt, texting us in advance that he was on the way, gave approximate arrival time which he met. Friendly greeting and set to work immediately, and cheery through out. Thanks so much.

Priscilla G,

San Gabriel, CA
Fridge
May 16, 2025
Overall rating

Very friendly helpful and knowledgeable

Brooke J,

Colo Spgs, CO