
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons your Samsung refrigerator auto fill water pitcher is not working are a failed water flow meter, a defective water valve, or a malfunctioning PCB.
37% of the time it's the Water Flow Meter
28% of the time it's the Water Valve
11% of the time it's the PCB
24% of the time it's the Something else
We can help! Our service technicians have repaired over 20,000 Samsung refrigerators. We can fix yours no matter where you bought it.
The water flow meter measures the amount of water being dispensed and ensures the pitcher is filled to the correct level. If the flow meter fails, it may not accurately measure the water flow, causing the auto fill function to stop working or overfill the pitcher. You might notice the pitcher not filling at all or filling inconsistently. To address this issue, inspect the water flow meter for any signs of damage or blockage. If you suspect the flow meter is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty flow meter, ensuring your auto fill water pitcher works correctly.
The water valve assembly controls the flow of water to the auto fill pitcher. If the valve is defective or clogged, it can prevent water from reaching the pitcher, resulting in no water being dispensed. You might notice that the pitcher remains empty or the auto fill function doesn't activate. To address this issue, inspect the water valve assembly for any signs of damage or debris. If you suspect the water valve assembly is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty valve assembly.
A malfunctioning printed circuit board (PCB) could be the reason your refrigerator auto fill water pitcher is not working. The PCB controls the electronic functions of the refrigerator, including the auto fill feature. If the PCB is faulty, it may not send the correct signals to the water valve or flow meter, disrupting the auto fill process. You might notice the pitcher not filling or the auto fill feature being unresponsive. To address this issue, inspect the PCB for any visible signs of damage or failure. If you suspect the PCB is the problem, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty PCB, ensuring your auto fill water pitcher operates properly.
Problems with the refrigerator water supply, incorrect setting, a clogged refrigerator water filter, a wet Autofill compartment or an open refrigerator door can prevent the Autofill dispenser from working in a Samsung refrigerator.
Here’s a video that shows how to use and maintain the Autofill water pitcher feature in your Samsung refrigerator:
Following the use and care tips in this video may resolve a problem with your Autofill system not working.
Make sure that the Autofill feature is turned on as shown in the image above.
If you find the Autofill feature turned off, turn it on so it works properly.
To verify that the refrigerator has an adequate water supply, try dispensing water from the water dispenser.
If water doesn’t dispense from the water dispenser, check the water supply.
If you haven’t replaced the water filter within the last 6 months, you may need to replace the refrigerator water filter so the Autofill system has an adequate water supply.
This video shows how to replace the water filter in a Samsung refrigerator with the Autofill system:
If water doesn’t flow through the dispenser properly after replacing the filter, check the water supply cut-off valve and the water supply going to the refrigerator. If the refrigerator isn’t getting water through the water supply line, have a plumber fix the water supply going to the fridge.
The Autofill compartment has a moisture sensor that disables the Autofill feature when moisture in that compartment is detected.
Some Samsung models also have a drainage system that collects any water that does leak, to prevent it from flowing into the fridge.
The Autofill compartment and drainage system will need to be emptied and dried before the Autofill function will operate again.
These tips will likely help you fix any problems that are preventing your Autofill dispenser system from working.
If you’re unable to find and fix the Autofill system failure on your own, schedule refrigerator repair service and we’ll send a Sears Home Services technician to your home to fix the dispenser.
Correcting most refrigerator auto fill water pitcher not working issues involves replacing the water flow meter, water valve assembly, or the PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When a refrigerator auto fill water pitcher is not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When your Samsung refrigerator beverage center pitcher is not filling, it can disrupt your daily routine. Understanding the common issues can help you troubleshoot and resolve the problem efficiently.
A malfunctioning water flow meter can be the reason your Samsung refrigerator auto fill water pitcher is not working. The flow meter measures the water dispensed to ensure the pitcher fills correctly. If it fails, the pitcher may not fill at all or may overfill. Inspect the water flow meter for any signs of damage or blockages. If you suspect it's faulty, consider scheduling a repair with Sears Home Services to have a technician diagnose and replace the flow meter.
A defective or clogged water valve assembly could be preventing your beverage center pitcher from filling. The water valve controls the flow of water to the pitcher. If it’s clogged or malfunctioning, the pitcher will remain empty, and the auto fill feature won’t activate. Check the valve for any debris or damage. If you think the water valve assembly is at fault, a Sears Home Services technician can inspect and replace the faulty valve to restore functionality.
A faulty PCB can also be the cause of your Samsung refrigerator beverage center pitcher not filling. The PCB controls the electronic functions, including the auto fill feature. If it’s not sending the correct signals to the water valve or flow meter, the pitcher won’t fill. Look for any visible damage to the PCB. If you suspect it’s the problem, have a Sears Home Services professional diagnose and replace the PCB to ensure your auto fill water pitcher works properly.
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Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
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