Samsung Refrigerator water filter not working

Common reasons your Samsung Refrigerator water filter not working

The most common reasons your Samsung refrigerator's water filter is not working are an old water filter, a defective water valve, or a malfunctioning PCB.

39% of the time it's the
Water Filter

28% of the time it's the
Water Valve

9% of the time it's the
PCB

24% of the time it's the
Something else

Most common repairs needed to fix a Samsung refrigerator

Water Filter Replacement

A clogged or improperly installed water filter could be the reason your refrigerator water filter is not working. The water filter is responsible for removing impurities from the water before it is dispensed. If the filter is clogged with debris or not seated correctly, it can restrict water flow or prevent it from passing through entirely. You might notice reduced water flow or no water coming from the dispenser. To address this issue, check the water filter for any blockages and ensure it is installed properly. If the problem persists, replace the filter with a new one. If you need further assistance, schedule an in-home repair appointment through Sears Home Services to have a technician inspect and resolve the issue.

Water filter finder tool

Water Valve Replacement

A faulty water valve assembly could be the reason your refrigerator water filter is not working. The water valve assembly controls the flow of water to the filter and dispenser. If the valve is malfunctioning or clogged, it can prevent water from reaching the filter, resulting in no water or slow water flow from the dispenser. You might notice that the dispenser is not producing water even though the filter is new. To address this issue, inspect the water valve assembly for any signs of damage or blockages. If you suspect the water valve assembly is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty valve assembly.

How to replace a refrigerator water valve

PCB Replacement

The PCB controls the electronic functions of the refrigerator, including the water filtration system. If the PCB is faulty, it may not send the correct signals to the water valve or filter, leading to issues with water flow. You might notice that the water dispenser is unresponsive or the water flow is irregular. To address this issue, inspect the PCB for any visible signs of damage or failure. If you suspect the PCB is the problem, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty PCB, ensuring your refrigerator water filter operates properly.

How to replace the electronic control board in a refrigerator

What to expect when you experience a Samsung refrigerator water filter not working issue

How is the refrigerator water filter not working issue fixed?

Correcting most refrigerator water filter not working issues involves replacing the water filter, water valve assembly, or the PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator water filter not working problem

When a refrigerator water filter is not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator water filter not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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Glossary Terms

What is a French-Door Refrigerator?

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

What is Refrigerant?

Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

What is R-12 Refrigerant?

R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

What is CFC Certification?

CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.