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  1. Repair
  2. Samsung
  3. Samsung Refrigerator

Samsung Refrigerator ice maker not dispensing

Common reasons your Samsung Refrigerator ice maker not dispensing

The most common reasons your Samsung refrigerator ice maker is not dispensing are a faulty dispenser assembly, a failed auger motor, or a malfunctioning PCB.

  • 29%

    29% of the time it's the
    Dispenser Assembly

  • 26%

    26% of the time it's the
    Auger Motor

  • 12%

    12% of the time it's the
    PCB

  • 33%

    33% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung refrigerator

    Dispenser Assembly Replacement

    When a refrigerator dispenser malfunctions, it can lead to various issues including the dispenser's failure to dispense water or ice, regardless of user input. This malfunction may stem from problems with the dispenser water supply, dispenser controls, or mechanical components within the dispenser assembly. There may be slow or insufficient water flow, inconsistent ice dispensing, or even complete non-functionality. A malfunctioning dispenser may also leak, causing water to pool around the dispenser area or even inside the refrigerator. For a thorough diagnosis and resolution of these issues, it is advisable to have a Sears Home Services professional address the situation.


    Auger Motor Replacement

    The auger motor drives the auger, which moves ice from the storage bin to the dispenser chute. If the auger motor fails, the auger won't rotate, and ice will not be pushed out. You might hear the motor attempting to run or notice the ice isn't being dispensed despite the bin being full. To address this issue, inspect the auger motor for any signs of wear or damage. If you suspect the auger motor is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty motor, ensuring your ice maker dispenses ice properly.

    PCB Replacement

    A malfunctioning printed circuit board (PCB) could be the reason your refrigerator ice maker is not dispensing ice. The PCB controls the various electronic functions of the ice maker, including the operation of the auger motor. If the PCB is faulty, it may not send the correct signals to the auger motor, preventing it from running and dispensing ice. You might notice that the dispenser is unresponsive or the motor doesn't activate when attempting to dispense ice. If you suspect the PCB is the problem, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty PCB, ensuring your ice maker functions correctly and dispenses ice as needed.

    What to expect when you experience a Samsung refrigerator icemaker not dispensing issue

    How is the refrigerator icemaker not dispensing issue fixed?

    Correcting most refrigerator icemaker not dispensing issues involves replacing the dispenser assembly, auger motor, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator icemaker not dispensing problem

    When a refrigerator icemaker is not dispensing, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator icemaker not dispensing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

    CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.

    Additional possible Samsung refrigerator symptoms you may experience

    These refrigerator brands may also experience ice maker not dispensing