
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons your Maytag refrigerator ice dispenser is not working are a faulty icemaker assembly, a defective water valve, or a malfunctioning PCB.
67% of the time it's the Icemaker Assembly
12% of the time it's the Water Valve
7% of the time it's the PCB
14% of the time it's the Something else
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A faulty refrigerator icemaker can have diverse effects, impacting various aspects of the refrigerator's operation, including its ability to make ice or dispense ice. Increased noise during the ice-making process could indicate a problem in the icemaker's components. The failure of other components in a refrigerator that stops cooling will affect ice production, so a thorough inspection of the refrigerator by a Sears Home Services professional is recommended for an accurate diagnosis.
When a water valve is defective, it impacts the proper functioning of the dispenser and icemaker. If the water valve fails to open, the icemaker won't receive the water necessary to produce ice, and the dispenser won't work. Additionally, a defective valve may lead to water leakage, particularly near the water valve assembly. In some instances, a malfunctioning water valve can cause the dispenser or icemaker to cease working entirely. If the water valve fails to close, water flowing into the icemaker may leak to the evaporator and fan, subsequently freezing into a solid block of ice. This impedes airflow, compromising the proper cooling of the refrigerator and freezer compartments.
A defective printed circuit board (PCB) can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the PCB serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the icemaker, and controlling dispenser functions. A failing PCB may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the PCB to confirm if replacement is necessary.
When the ice maker is working and ice bin has plenty of ice, these common problems can prevent your Maytag refrigerator from dispensing ice:
If the dispenser control panel is locked, turn off the child lock so the dispenser will dispense ice. The image above shows how to disable the dispenser lock on a common Maytag refrigerator.
Make sure that the freezer door is fully closed on a side-by-side refrigerator. The ice dispenser won’t function if the freezer door is open.
On a French door Maytag fridge, make sure that the left-side refrigerator door is closed so the dispenser will work.
Check the door switch by pressing it in while the door is open to see whether the freezer compartment or refrigerator compartment light turns off.
If the interior light stays on with the switch pressed in, the door switch is likely bad.
Replace the door switch as shown in this video:
The door switch location and type on Maytag refrigerators varies by model.
If you need to have a service technician replace the door switch on your refrigerator, schedule service and we’ll send a technician to your home to replace the bad switch for you.
A failed ice bin auger motor, bad electronic control board or wiring failure can prevent the ice dispenser from working.
These types of failures typically need to be diagnosed and repaired by a service technician. Schedule service when you’re unable to resolve an ice dispenser failure on your own.
Correcting most refrigerator ice dispenser not working issues involves replacing the icemaker assembly, water valve, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When a refrigerator ice dispenser is not working, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Embarking on the journey to choose a new refrigerator can feel overwhelming with the myriad of options available.
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.