
Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
The most common reasons your Maytag refrigerator light is not working are a defective electronic control board, dead power supply board or an inoperative user interface.
69% of the time it's the Electronic Control Board
17% of the time it's the Power Supply Board
9% of the time it's the User Interface Control
5% of the time it's the Something else
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A defective electronic control board can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the board serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the ice maker, and controlling dispenser functions. If the electronic control board malfunctions, it can disrupt communication between many different components, including automatic doors if equipped. A failing board may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.
A dead refrigerator power supply board can result in a complete loss of power to the refrigerator, resulting in no lights, no cooling, and no operational sounds. The display panel, if present, may be blank or unresponsive. In models with automatic doors, a malfunctioning power supply board may lead to the doors no longer opening or closing automatically as intended. In some cases, there might be intermittent power issues, where the refrigerator may work inconsistently or sporadically. Additionally, the failure of the power supply board can lead to an absence of any audible humming or clicking sounds typically associated with the refrigerator's normal operation.
When a refrigerator user interface control becomes inoperative, it loses the ability to communicate with the main control board, affecting settings like temperature or ice maker status. The interface will cease to display, creating the appearance of a powerless refrigerator. In some instances, it may only show an error code. If the user interface solely controls drawer temperature settings, a crack in the shelf housing the interface can prevent it from responding to the selected settings.
A bad door switch, defective LED light assembly, wiring failure or bad control board could prevent the LED light from working in your refrigerator.
If no LED lights work when you open the refrigerator door, unplug the refrigerator and check the refrigerator door switch.
Pull the door switch out and measure resistance through the door switch using a multimeter.
With the door switch activation lever extended to simulate the door being open, you should measure near 0 ohms of resistance. If you measure infinite resistance, replace the door switch.
Here’s a DIY video that shows how to replace the door switch in a refrigerator:
If the door switch is okay, then a bad LED light assembly, wiring failure or bad electronic control board could be preventing the light from working.
With the refrigerator still unplugged, pull the LED light assembly out to check it for damage. Replace the LED light assembly if it’s damaged or you see burn marks on a bulb or its circuit board.
Here’s a video that shows how to replace an LED light assembly in a freezer which will help you see how to replace that same part in a refrigerator:
If the LED light assembly appears to be okay, schedule refrigerator service to have a Sears Home Services technician examine your refrigerator and fix the lighting failure.
Correcting most light not working problems usually involves replacing the electronic control board, power supply or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When the refrigerator light is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Discover the top 5 KitchenAid refrigerator issues and their solutions for 2025 on Sears Home Services.
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