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  1. Repair

Refrigerator light not working

Common reasons your refrigerator light not working

The most common reasons your refrigerator light is not working are a defective electronic control board, dead power supply board or an inoperative user interface.

  • 39%

    39% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the
    Power Supply Board

  • 13%

    13% of the time it's the
    User Interface Control

  • 30%

    30% of the time it's the
    Something else

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    Common refrigerator repair parts you may need

    Replacing one of these refrigerator parts may fix your problem.

    Electronic Control Board Replacement

    If the electronic control board in a refrigerator is faulty, it can trigger various problems, such as power loss, cooling deficiencies, and water leakage. This is because the board acts as the refrigerator's main control hub, overseeing crucial functions like temperature management, fan activity, defrost cycles, icemaker control, and dispenser functions. When the board malfunctions, it can disrupt communication among different parts, including automatic door mechanisms if applicable. A defective board may generate clicking or chattering sounds and emit a burning scent. Given its potential impact on multiple components, it's advisable to have a Sears Home Services professional inspect the board using diagnostic tests to ascertain if replacement is needed.


    Power Supply Board Replacement

    If the refrigerator's power supply board is nonfunctional, it can lead to a complete loss of power, resulting in no lights, cooling, or operational sounds. The display panel, if available, may appear blank or unresponsive. For models with automatic doors, a faulty power supply board might cause the doors to stop opening or closing automatically. Occasionally, there may be intermittent power problems, causing the refrigerator to work inconsistently. Also, the power supply board's failure can lead to the absence of any usual humming or clicking sounds associated with the refrigerator's operation.

    User Interface Control Replacement

    If the user interface control in a refrigerator stops working, it can't communicate with the main control board, which affects settings such as temperature or the status of the icemaker. The display on the interface stops working, making the refrigerator seem as if it's not working at all. Sometimes, it might only display an error code. If the interface controls only drawer temperature settings, a crack in the shelf holding the interface might prevent it from responding to the chosen settings.

    What to expect when you experience a refrigerator light not working issue

    How do you fix a light not working problem?

    Fixing most light not working problems typically involves replacing the electronic control board, power supply or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Suggestions from Sears for a refrigerator light that is not working

    There can be many reasons behind a refrigerator light not working. Having a Sears Home Services professional inspect the refrigerator and fix the issue is the best way to avoid replacing unneeded parts. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to consider with a refrigerator light not working diagnosis

    Identifying issues with modern appliances can present considerable difficulties for those without adequate expertise and training. Addressing refrigerator problems without employing accurate diagnostic techniques may result in ineffective repairs characterized by trial and error. With significant advancements in appliance technology over the past decade, contemporary models now incorporate intricate electronic components that pose substantial challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly challenging.

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    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


    Tim R, Schaghticoke, NY

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