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  1. Repair

Refrigerator display not working

Common reasons your refrigerator display not working

The most common reasons your refrigerator display is not working are a defective electronic control board, bad LED light assembly or an inoperative user interface.

  • 56%

    56% of the time it's the
    Electronic Control Board

  • 20%

    20% of the time it's the
    LED Light Assembly

  • 10%

    10% of the time it's the
    User Interface Control

  • 14%

    14% of the time it's the
    Something else

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    Common refrigerator repair parts you may need

    Replacing one of these refrigerator parts may fix your problem.

    Electronic Control Board Replacement

    A bad electronic control board can trigger a variety of issues in a refrigerator, such as power loss, cooling irregularities, and water leakage. This is because the board acts as the central control system of the refrigerator, managing essential functions such as temperature regulation, fan operation, defrost cycles, icemaker functionality, and dispenser operations. When the board malfunctions, it can disrupt communication among different components, including automatic door mechanisms if they exist. A failed board may exhibit clicking or chattering noises and emit a burning odor. Given its potential impact on multiple components, it's advisable to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is necessary.


    LED Light Assembly Replacement

    If the refrigerator's LED light assembly is faulty, the interior won't be illuminated, giving the impression that the refrigerator has lost power completely. Furthermore, a malfunctioning LED light assembly can affect the display, especially if the refrigerator has an integrated control panel. This might cause the display to appear dim, making it difficult to read and use the controls effectively. In some instances, a defective LED assembly may flicker or emit uneven lighting.

    User Interface Control Replacement

    When the user interface control in a refrigerator becomes inoperative, it loses its ability to talk to the main control board, affecting settings such as temperature or the icemaker's status. The interface display stops working, making the refrigerator appear inactive. Occasionally, it may only show an error code. If the interface controls just drawer temperature settings, a crack in the shelf that holds the interface can stop it from responding to the selected settings.

    What to expect when you experience a refrigerator display not working issue

    How do you resolve a display not working problem?

    Correcting most display not working problems typically involves replacing the electronic control board, LED light assembly or user interface control. However, other problems may exist. Thorough troubleshooting and an accurate diagnosis are key to fixing the problem.

    Suggestions from Sears Home Services for a refrigerator display that is not working

    When a refrigerator display is not working it can be for many reasons. To avoid replacing unnecessary parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    Some things to consider with a refrigerator display not working diagnosis

    Effectively diagnosing malfunctions in modern appliances necessitates a comprehensive understanding and specialized training. Addressing refrigerator issues without employing precise diagnostic techniques may lead to ineffective repairs and unnecessary part replacements. With significant advancements in appliance technology over the past decade, contemporary models now feature intricate electronic components that pose considerable challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly intricate.

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    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


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