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KitchenAid refrigerator display not working

Common reasons your KitchenAid refrigerator display is not working

The most common reasons your KitchenAid refrigerator display is not working are a defective electronic control board, bad LED light assembly or an inoperative user interface.

  • 36%

    36% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    LED Light Assembly

  • 10%

    10% of the time it's the
    User Interface Control

  • 29%

    29% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid refrigerator

    Electronic Control Board Replacement

    A defective electronic control board can lead to various failures in a refrigerator, including a lack of power or cooling and water leaking. This is because the board serves as the brain of the refrigerator, controlling crucial operations such as regulating internal temperatures, running fans, managing defrost cycles, overseeing the ice maker, and controlling dispenser functions. If the electronic control board malfunctions, it can disrupt communication between many different components, including automatic doors if equipped. A failing board may cause a chattering or clicking noise from the refrigerator and may emit a burning odor. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.


    LED Light Assembly Replacement

    If the refrigerator LED light assembly is bad, the refrigerator interior won’t be illuminated, which can create the perception of a complete loss of power. Additionally, a bad LED light assembly may impact the display, particularly if the refrigerator features an integrated control panel. You might see the display as dim, hindering the ability to read and interact with the controls effectively. In some cases, a faulty LED assembly may flicker or produce uneven lighting.

    User Interface Control Replacement

    When a refrigerator user interface control becomes inoperative, it loses the ability to communicate with the main control board, affecting settings like temperature or ice maker status. The interface will cease to display, creating the appearance of a powerless refrigerator. In some instances, it may only show an error code. If the user interface solely controls drawer temperature settings, a crack in the shelf housing the interface can prevent it from responding to the selected settings.

    What to expect when you experience a KitchenAid refrigerator display not working issue

    How is the display not working problem fixed?

    Correcting most display not working problems usually involves replacing the electronic control board, LED light assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator display that is not working

    When the refrigerator display is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator display not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


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    Additional resources to help you fix your KitchenAid refrigerator

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    6 Refrigerator Myths Debunked

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    Where Can I Get My Refrigerator Repaired in Houston?

    When you live in Houston, you need your refrigerator—especially in the summer. Hot and humid conditions often drive you toward your refrigerator for cold, refreshing drinks and ice to make the drinks even colder.

    Additional possible KitchenAid refrigerator symptoms you may experience