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  1. Repair
  2. KitchenAid

KitchenAid refrigerator won't make ice

Common reasons your KitchenAid refrigerator won’t make ice

The most common reasons your KitchenAid refrigerator won't make ice are a locked compressor, old water filter or a malfunctioning dispenser.

  • 49%

    49% of the time it's the
    Compressor

  • 10%

    10% of the time it's the
    Water Filter

  • 7%

    7% of the time it's the
    Dispenser

  • 34%

    34% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid refrigerator

    Compressor Replacement

    A locked refrigerator compressor can exhibit several symptoms indicative of a malfunction. The most noticeable sign is a lack of cooling in the refrigerator compartment, leading to elevated temperatures and the potential for food spoilage. The freezer may also fail to maintain the desired freezing temperatures, resulting in no ice production from the ice maker or dispenser. Additionally, you'll observe that the compressor is unusually silent or fails to produce its typical humming sound during operation. In some cases, the compressor may attempt to start but fail, resulting in repeated clicking noises. The inability of the compressor to circulate refrigerant properly can affect the defrosting process, leading to ice buildup in the freezer. Furthermore, a faulty compressor could send a sudden influx of melting frost to the drain line, causing it to back up, preventing adequate draining, and potentially causing water leaks.


    Water Filter Replacement

    Using an old water filter in a refrigerator can lead to a reduction in water to the ice maker and water dispenser. The filter's capacity to effectively remove impurities diminishes over time, causing a decrease in the water flow rate. You may also notice a decline in the quality of the water and ice dispensed. An old water filter may no longer effectively remove contaminants, leading to a potential change in taste or odor of the dispensed water. This can be particularly noticeable if the filter has been in use beyond its recommended lifespan, typically 6 months.

    Dispenser Replacement

    When a refrigerator dispenser malfunctions, it can lead to various issues including the dispenser's failure to dispense water or ice, regardless of user input. This malfunction may stem from problems with the dispenser water supply, dispenser controls, or mechanical components within the dispenser assembly. There may be slow or insufficient water flow, inconsistent ice dispensing, or even complete non-functionality. A malfunctioning dispenser may also leak, causing water to pool around the dispenser area or even inside the refrigerator. For a thorough diagnosis and resolution of these issues, it is advisable to have a Sears Home Services professional address the situation.

    What to expect when you experience a KitchenAid refrigerator won't make ice issue

    How is the won't make ice problem fixed?

    Correcting most won't make ice problems usually involves replacing the compressor, water filter or dispenser. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a refrigerator that won't make ice

    When the refrigerator won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

    What to look out for with a refrigerator won’t make ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


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    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


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    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


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    Additional resources to help you fix your KitchenAid refrigerator

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    When you live in Houston, you need your refrigerator—especially in the summer. Hot and humid conditions often drive you toward your refrigerator for cold, refreshing drinks and ice to make the drinks even colder.

    Additional possible KitchenAid refrigerator symptoms you may experience