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  1. Repair

Refrigerator not working

Common reasons your refrigerator not working

The most common reasons your refrigerator is not working are a defective electronic control board, bad temperature control thermostat or a locked compressor.

  • 65%

    65% of the time it's the
    Electronic Control Board

  • 12%

    12% of the time it's the
    Temperature Control Thermostat

  • 11%

    11% of the time it's the

  • 12%

    12% of the time it's the
    Something else

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    Common refrigerator repair parts you may need

    Replacing one of these refrigerator parts may fix your problem.

    Electronic Control Board Replacement

    A failed electronic control board can lead to a range of issues in a refrigerator, including power loss, cooling irregularities, and water seepage. This is because the board acts as the refrigerator's central control system, managing critical functions such as temperature regulation, fan operation, defrost cycles, icemaker functionality, and dispenser operations. When the board malfunctions, it can disrupt communication among different components, including automatic door mechanisms if present. A faulty board may manifest as clicking or chattering noises and emit a burning odor. Due to its potential impact on multiple components, it's advisable to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is warranted.

    Temperature Control Thermostat Replacement

    A clear indication of a faulty temperature control thermostat is inconsistent temperatures in the refrigerator, resulting in either not enough cooling or overly cold conditions. You may observe changes in food freshness and discover items freezing when they shouldn't. The refrigerator might run all the time or turn on and off frequently, indicating an inability to keep the temperature stable. In some cases, the thermostat might make the refrigerator completely unresponsive, causing it not to cool at all.

    Compressor Replacement

    When the refrigerator compressor is locked, it may exhibit several symptoms indicating a malfunction. The primary sign is a lack of cooling in the refrigerator compartment, resulting in elevated temperatures and the risk of food spoilage. The freezer may also struggle to maintain the desired freezing temperatures, leading to no ice production from the icemaker or dispenser. Additionally, you might notice that the compressor is unusually silent or fails to emit its typical humming sound during operation. In some cases, the compressor may attempt to start but fail, resulting in repeated clicking noises. The compressor's inability to circulate refrigerant properly can affect the defrosting process, resulting in ice buildup in the freezer. Furthermore, a faulty compressor could cause a sudden surge of melting frost into the drain line, leading to blockages, inadequate drainage, and potential water leaks.

    What to expect when you experience a refrigerator not working issue

    How do you fix a not working problem?

    Addressing most now working issues usually requires replacing the electronic control board, temperature control thermostat, or compressor. However, there could be other underlying factors, making a thorough diagnosis essential. It's crucial to accurately diagnose the problem to understand the extent of the repair and ensure effective resolution.

    Follow these recommendations for a refrigerator that is not working

    If refrigerator is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having an experienced Sears Home Services professional diagnose the issue and repair the problem.

    Things to consider with a refrigerator not working diagnosis

    The process of identifying issues with modern appliances demands a thorough understanding and specialized training. Merely swapping out parts without employing accurate diagnostic techniques may not effectively resolve refrigerator issues. With significant advancements in appliance technology over the past decade, contemporary models now incorporate sophisticated electronic components that pose considerable challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly complex

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    Jake is a great person.

    He did a great job, the problem is with the refrigerator.

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    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.

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    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again

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    Common refrigerator symptoms to look out for