Refrigerator not working

Common reasons your refrigerator not working

The most common reasons your refrigerator is not working are a defective electronic control board, bad temperature control thermostat or a locked compressor.

65% of the time it's the
Electronic Control Board

12% of the time it's the
Temperature Control Thermostat

11% of the time it's the
Compressor

12% of the time it's the
Something else

Common refrigerator repair parts you may need

Replacing one of these refrigerator parts may fix your problem.

Electronic Control Board Replacement

A failed electronic control board can lead to a range of issues in a refrigerator, including power loss, cooling irregularities, and water seepage. This is because the board acts as the refrigerator's central control system, managing critical functions such as temperature regulation, fan operation, defrost cycles, icemaker functionality, and dispenser operations. When the board malfunctions, it can disrupt communication among different components, including automatic door mechanisms if present. A faulty board may manifest as clicking or chattering noises and emit a burning odor. Due to its potential impact on multiple components, it's advisable to have a Sears Home Services professional conduct diagnostic tests on the board to determine if replacement is warranted.

How to replace the electronic control board in a refrigerator

Temperature Control Thermostat Replacement

A clear indication of a faulty temperature control thermostat is inconsistent temperatures in the refrigerator, resulting in either not enough cooling or overly cold conditions. You may observe changes in food freshness and discover items freezing when they shouldn't. The refrigerator might run all the time or turn on and off frequently, indicating an inability to keep the temperature stable. In some cases, the thermostat might make the refrigerator completely unresponsive, causing it not to cool at all.

How to replace a refrigerator temperature control thermostat

Compressor Replacement

When the refrigerator compressor is locked, it may exhibit several symptoms indicating a malfunction. The primary sign is a lack of cooling in the refrigerator compartment, resulting in elevated temperatures and the risk of food spoilage. The freezer may also struggle to maintain the desired freezing temperatures, leading to no ice production from the icemaker or dispenser. Additionally, you might notice that the compressor is unusually silent or fails to emit its typical humming sound during operation. In some cases, the compressor may attempt to start but fail, resulting in repeated clicking noises. The compressor's inability to circulate refrigerant properly can affect the defrosting process, resulting in ice buildup in the freezer. Furthermore, a faulty compressor could cause a sudden surge of melting frost into the drain line, leading to blockages, inadequate drainage, and potential water leaks.

Troubleshooting compressor problems in refrigerators

What to expect when you experience a refrigerator not working issue

How do you fix a not working problem?

Addressing most now working issues usually requires replacing the electronic control board, temperature control thermostat, or compressor. However, there could be other underlying factors, making a thorough diagnosis essential. It's crucial to accurately diagnose the problem to understand the extent of the repair and ensure effective resolution.

Follow these recommendations for a refrigerator that is not working

If refrigerator is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having an experienced Sears Home Services professional diagnose the issue and repair the problem.

Things to consider with a refrigerator not working diagnosis

The process of identifying issues with modern appliances demands a thorough understanding and specialized training. Merely swapping out parts without employing accurate diagnostic techniques may not effectively resolve refrigerator issues. With significant advancements in appliance technology over the past decade, contemporary models now incorporate sophisticated electronic components that pose considerable challenges for troubleshooting. Consequently, do-it-yourself repairs on modern appliances have become increasingly complex

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Refrigerator

Glossary Terms

What is a French-Door Refrigerator?

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

What is Refrigerant?

Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

What is R-12 Refrigerant?

R-12 refrigerant, also known as Freon-12, is a chlorofluorocarbon (CFC) compound that was once widely used in air conditioning systems, refrigerators, and aerosol propellants before its phase-out due to environmental concerns.

What is CFC Certification?

CFC certification refers to the credentialing process that qualifies HVAC technicians to handle chlorofluorocarbons (CFCs) and other refrigerants in a manner that complies with environmental regulations. It is essential for professionals who install, maintain, or repair HVAC systems and refrigeration equipment.