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  1. Repair

Refrigerator water dispenser not working

Common reasons your refrigerator water dispenser not working

The most common reasons your refrigerator water dispenser is not working are a locked compressor, old water filter or a malfunctioning dispenser.

  • 64%

    64% of the time it's the
    Compressor

  • 11%

    11% of the time it's the
    Water Filter

  • 9%

    9% of the time it's the
    Dispenser

  • 16%

    16% of the time it's the
    Something else

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    Common refrigerator repair parts you may need

    Replacing one of these refrigerator parts may fix your problem.

    Compressor Replacement

    When a refrigerator compressor is locked, it can display various symptoms indicating a malfunction. The most prominent sign is a lack of cooling in the refrigerator section, resulting in higher temperatures and the risk of food spoiling. The freezer may also struggle to maintain the desired freezing temperatures, leading to no ice production from the icemaker or dispenser. Additionally, you may notice that the compressor is unusually quiet or fails to emit its typical humming sound during operation. In some instances, the compressor may attempt to start but fail, resulting in repeated clicking noises. The compressor's inability to circulate refrigerant properly can disrupt the defrosting process, resulting in ice buildup in the freezer. Furthermore, a faulty compressor could cause a sudden influx of melting frost into the drain line, leading to blockages, inadequate drainage, and potential water leaks.


    Water Filter Replacement

    Using an outdated refrigerator water filter can cause a decline in water supply to both the icemaker and water dispenser. As time passes, the filter's effectiveness in removing impurities gradually diminishes, resulting in a decrease in the water flow rate. Moreover, you may detect a degradation in the quality of the dispensed water and ice. An old water filter may fail to efficiently eliminate contaminants, leading to a possible change in the taste or smell of the dispensed water. This change may be particularly noticeable if the filter has exceeded its recommended usage duration, usually about 6 months.

    Dispenser Replacement

    When a refrigerator dispenser stops working, it can result in various issues, including the failure to dispense water or ice even when prompted by the user. This problem may arise from issues with the dispenser's water supply, controls, or mechanical components within the dispenser assembly. Users might experience slow or insufficient water flow, inconsistent ice dispensing, or a complete failure. A malfunctioning dispenser may also leak, causing water to gather around the dispenser area or inside the refrigerator. To properly diagnose and fix these issues, it's best to consult a Sears Home Services professional.

    What to expect when you experience a refrigerator water dispenser not working issue

    Tips to resolving a water dispenser not working problem

    Fixing water dispenser not working problems usually involves replacing the compressor, water filter or dispenser. However, there may be other issues, so a full diagnosis is essential to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Our recommendations for a refrigerator water dispenser that is not working

    When your refrigerator water dispenser is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a service professional perform diagnostic tests to identify the problem. Our technicians are trained at diagnosing and repairing all types of refrigerator failures.

    What to watch for with a refrigerator water dispenser not working diagnosis

    Successfully diagnosing malfunctions in modern appliances can be a formidable task for individuals lacking comprehensive knowledge and training. Attempting to address refrigerator issues without employing precise diagnostic techniques may lead to ineffective repairs reliant on guesswork. The past decade has witnessed significant advancements in appliance technology, resulting in the integration of complex electronic components that pose considerable challenges for troubleshooting. As a result, do-it-yourself repairs on contemporary appliance models have become increasingly complex.

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    Jake is a great person.

    He did a great job, the problem is with the refrigerator.


    Nancy V, Meridian, ID

    Great job

    Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.


    Karen K, Mount Laurel, NJ

    Service appointment

    Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again


    Tim R, Schaghticoke, NY

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    Common refrigerator symptoms to look out for