Refrigerator water dispenser not working

Why is there no water coming out of my water dispenser?

Start by following the troubleshooting tips in your refrigerator owner’s manual to find the cause of the water dispenser not working.

Doors not closed completely

Make sure refrigerator or freezer doors are closed so the dispenser will operate. A side-by-side refrigerator only requires the freezer door to be closed to operate the water dispenser. On a French door refrigerator, the door with the dispenser and sometimes the other refrigerator door must be closed for the dispenser to operate. Is your Whirlpool refrigerator no water?

Dispenser Control Panel is Locked

Unlock the dispenser as shown in this video:

Check the Water Filter

If you haven’t replaced the refrigerator water filter in the last 6 months, it may be time to do that now. A clogged water filter can keep the water dispenser from getting water.

Here’s a video that shows how to replace a common type of refrigerator water filter:

Check the refrigerator water supply

Check to see if the ice maker is getting water. If the ice maker mold is empty and not filling during the harvest cycle, then check the refrigerator water supply by following these steps:

1. Check the water supply shut-off valve to see if it is fully open. Open that valve if you find it closed.
2. If the water supply going to your fridge uses a saddle valve, deposits and debris can clog the small opening that the saddle valve uses. Shut the saddle valve and then open it back up to clear debris or deposits from the small water supply opening of the saddle valve. This may restore the water supply to your refrigerator.
3. Verify that you have water going to the refrigerator through the water supply line. Shut the water supply cut-off valve and disconnect the water line from the back of the fridge. Place the end of the water supply line in a bucket and briefly open the water supply cut-off valve. If water doesn’t flow from the end of the water supply line, have a plumber fix the water supply going to your fridge.

If these tips don’t help you resolve the problem with your refrigerator water dispenser not working, schedule service and we’ll send a Sears Home Services technician to your home to fix the issue.

What to expect when you experience a refrigerator water dispenser not working issue

Tips to resolving a water dispenser not working problem

Fixing water dispenser not working problems usually involves replacing the door switch, water filter or dispenser. However, there may be other issues, so a full diagnosis is essential to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Our recommendations for a refrigerator water dispenser that is not working

When your refrigerator water dispenser is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a service professional perform diagnostic tests to identify the problem. Our technicians are trained at diagnosing and repairing all types of refrigerator failures.

What to watch for with a refrigerator water dispenser not working diagnosis

Successfully diagnosing malfunctions in modern appliances can be a formidable task for individuals lacking comprehensive knowledge and training. Attempting to address refrigerator issues without employing precise diagnostic techniques may lead to ineffective repairs reliant on guesswork. The past decade has witnessed significant advancements in appliance technology, resulting in the integration of complex electronic components that pose considerable challenges for troubleshooting. As a result, do-it-yourself repairs on contemporary appliance models have become increasingly complex.