Appointment Lookup
646-440-2692
Frigidaire Refrigerator refrigerator not freezing
Common reasons your Frigidaire Refrigerator refrigerator not freezing
The most common reasons your Frigidaire refrigerator is not freezing foods in the freezer are a failed compressor start relay, malfunctioning electronic control board or a bad compressor.
38% of the time it's the Compressor Start Relay
30% of the time it's the Electronic Control Board
11% of the time it's the Compressor
21% of the time it's the Something else
Schedule your refrigerator repair now!
We can help! Our service technicians have repaired over 15,000 Frigidaire refrigerators. We can fix yours no matter where you bought it.
Most common repairs needed to fix a Frigidaire refrigerator
Compressor Start Relay Replacement
When your Frigidaire refrigerator is not freezing items in the freezer compartment and you don’t hear the compressor running, a bad compressor start relay could be preventing the compressor from starting. The compressor start relay sends current to the motor start windings to boost motor torque to start the motor, and to the motor run windings. Once the motor starts, the relay continues to send current to the run windings, but cuts off current to the start windings. A defective start relay won't send current to the start windings, run windings or both. The start relay includes an overload component that shuts off all current to the motor if the motor overheats. A defective overload trips when the motor isn't overheated, preventing the motor from starting. Have a Sears Home Services technician check the compressor start relay and replace it if it’s bad.
Electronic Control Board Replacement
When your Frigidaire refrigerator is not freezing food in the freezer section, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the refrigerator and freezer sections. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When the freezer isn’t cooling in your Frigidaire refrigerator, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.
Compressor Replacement
When your Frigidaire refrigerator is not freezing items in the freezer section, a malfunctioning compressor might be the culprit. The compressor's role is to compress and circulate the refrigerant gas within the sealed system, which extracts heat from the freezer's interior, maintaining its cool temperature. If the compressor fails to work as it should, the freezer won't cool properly. Due to EPA regulations governing refrigerant handling and disposal, it's essential to enlist the services of a certified technician for repairs. You can schedule a service through Sears Home Services, and we'll dispatch a certified technician to your home to address the issue.
What to expect when you experience a Frigidaire refrigerator not freezing in the freezer section issue
How is the not freezing problem fixed?
Correcting most not freezing problems in a Frigidaire refrigerator usually involves replacing the compressor start relay, electronic control board or compressor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a Frigidaire refrigerator not freezing items in the freezer
When the freezer section is not freezing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.
What to look out for with a freezer not freezing in a Frigidaire refrigerator diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Jake is a great person.
He did a great job, the problem is with the refrigerator.
Nancy V, Meridian, ID
Great job
Robert did a great job and was kind and courteous. He cleaned up everything. I would highly recommend using him.
Karen K, Mount Laurel, NJ
Service appointment
Joe was very professional and knowledgeable technician who quickly found and fixed the problem. I would recommend for service again
Tim R, Schaghticoke, NY
Frequently Asked Questions
Repair Refrigerator Resources
Learn how to install refrigerator ice maker kit IM116000 on a compatible top-freezer refrigerator.
Find out why your Samsung fridge is not cooling but the freezer section works. Get expert troubleshooting tips to fix the problem.
Find out why the fridge is not cool but the freezer is and learn how to troubleshoot the common problems that cause this failure.
Find out what to do when the freezer is not freezing but the fridge works fine. Fix the problem fast with our expert DIY troubleshooting tips.
Glossary Terms
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
A dual ice maker is a feature in some refrigerators that includes two separate ice makers: one in the fridge compartment and another in the freezer section. This setup doubles the appliance's ice-making capacity.
A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.