Sears Home Services is following CDC recommended guidelines regarding coronavirus, COVID-19, safety. In an effort to ensure the safety and health of you, our technicians and the communities they service, please review these brief questions before you schedule a service.

  1. Do you have reason to believe that you, or someone in your household or someone who you are in close contact with, has been exposed to COVID-19?
  2. Have you, or anyone in your household, traveled abroad in the last 14 days?
  3. Do you or anybody in your household currently have any of the following symptoms: fever, cough and/or shortness of breath?

If you answered “yes” to any of these questions, unfortunately, we are not able to allow our technicians to provide in-home service at this time. Please reevaluate in 14 days and return to this site to schedule if your current status changes.

If you answered “no” to all of these questions, please click the Schedule Now button.

Trust the ​Washing Machine Repair Experts

We’re in your neighborhood and we’ll fix it, no matter where you bought it.

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Save $500 plus an extra 10% off on new HVAC systems of $1,500 or more* LEARN MORE
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APPOINTMENT UPDATES
We’ll update you about your washer repair appointment via text, email or phone–whichever you prefer.
PROTECTION PLANS
Protect all your home’s appliances and systems. Ask your tech how you can save with a Home Warranty.

Why Sears Home Services?

  • Discount on a new washer if you decide not to repair

  • ​Technicians average 11 years experience

DIY Quick Fixes: Washing Machine and Washer Repair

If your washer isn't starting...

  1. Open the door and close it firmly to ensure it is closed properly.
  2. Confirm that it’s receiving power. If lights on the display don’t turn on when you press them, reset the breaker and try again.
  3. If your house has a fuse panel, check to see if the fuse has blown and replace it if necessary.
  4. Make sure that the washer is plugged directly into a power outlet and not into an extension cord.

If your washer doesn't spin...

  1. Be sure that clothes are evenly distributed in the washer.
  2. Mix smaller items of the same fabric type with larger items to help balance the load.
  3. Be careful not to overload the washer—remove some items and redistribute the remaining pieces.
  4. Check the display and ensure that the Child Lock or Safety Lock isn’t on.
  5. Make sure that the washer has all four feet on the ground and does not rock if you lean on it.

If your washer is leaking water...

  1. Use a flashlight to find the source of the leak to ensure it is coming from the washer and not from a pipe or other appliance nearby.
  2. Make sure hose connections are tight and that a well fitting washer is installed. If necessary, replace washers and tighten all hoses using pliers.
  3. Washers can leak when they are not level. If the washer does not have all four feet on the ground or rocks when you lean on it, adjust the feet until it is level.

If your washer isn't draining...

The most likely cause is something lodged in the drain pump or the hose that connects to the drain pump.

  1. Check for small items, like socks, jewelry and anything else you may have left in your pockets, in the hose.

  2. Clear the obstruction.

If the obstruction is in the drain pump, you may notice squealing or grinding noises and sometimes a burning rubber smell.

If everything looks good with the drain pump and hose, lid issues may be the culprit. If the lid assembly doesn’t create a closed circuit, it won’t work properly, resulting in your washer not draining.

Still having problems? Schedule a repair.

Washing machine brands we repair

No matter where you bought it, we can fix it. We repair most major brands, makes, and models.

Sears Home Services is the only nationally authorized Kenmore service provider.

No matter where you bought your washer, we’re prepared to repair it. We work on numerous brands including Whirlpool, Maytag, Samsung and LG.

Sears Home Services is also the only nationally authorized Kenmore service provider. No one knows Kenmore better than we do. With our years of experience on thousands of washers, you can rest assured we’re familiar with your washing machine and we have the right parts for the job.

Washer repair and service

Why choose Sears Home Services for your washing machine repair

Whether you’re looking for washing machine maintenance, washer repair, or are interested in a brand new top-of-the-line washing machine, Sears Home Services can help. We’re your best option for quick and easy local repair and maintenance of front loading, top-load and portable washing machines. Whether your washing machine is leaking, your washer won’t start, or your washing machine smells bad, you can count on Sears for the best washer service technicians in the business. Technicians that are local, licensed and vetted, with the skills to get your dryer up and running again.

If you’d like to know whether one our washing machine repair techs can address your problem, call or schedule your washer repair appointment online.

Featured Reviews (29505)

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

  1. Service tech

    Jeff is such a great representative for Sears we signed up thru him for a sears contract for our... Read more
    JOHN B MC HENRY, MD
    July 31, 2020
  2. Great service once we were able to contact someone

    Excellent servic Read more
    TOM E SALIDA, CA
    July 31, 2020
  3. Very good service. In time and professional

    Knew what was wrong right away and fixed it promptly Read more
    TIM A COLUMBIA, MD
    July 30, 2020
  4. I was stood by Marvin L. 0000547

    The tech stood me up. No call no show Marvin L 0000547 I lost wages. I left early from my... Read more
    BARBARA M ALLISON PARK, PA
    July 30, 2020
  5. Great service. Thank you Carlos

    Great service Read more
    ROBIN G SMITHFIELD, RI
    July 28, 2020
  6. Excellent Experience

    Richard was very knowledgeable and efficient. It took him less than ten minutes to diagnose and... Read more
    MICHAEL W HAPEVILLE, GA
    July 28, 2020
  7. Great Service! Great Technician!

    I was very pleased with the way the technician helped me understand how the machine was working... Read more
    THANICE E Mission Viejo, CA
    July 28, 2020
  8. Good Manners

    Like the technician services. Read more
    Mr Datta SACRAMENTO, CA
    July 27, 2020
  9. Great service

    Helped correct a small issue. All good. Read more
    TOBY S LA MESA, CA
    July 27, 2020

Join the Sears Home Services Team

Sears Home Services is the nation's leading installer of Owens Corning

We currently have multiple openings for Appliance Service Technicians in locations across the country. If you have the skills to repair Washers, Dryers, Ovens, Dishwashers, Refrigerators or HVAC equipment, we’d like to talk with you.

Learn more

Learn more about laundry