Trust the ​Washing Machine Repair Experts

We’re in your neighborhood and we’ll fix it, no matter where you bought it.

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APPOINTMENT UPDATES
We’ll update you about your washer repair appointment via text, email or phone–whichever you prefer.
PROTECTION PLANS
Protect all your home’s appliances and systems. Ask your tech how you can save with a Home Warranty.

Why Sears Home Services?

  • Discount on a new washer if you decide not to repair

  • ​Technicians average 11 years experience

DIY Quick Fixes: Washing Machine and Washer Repair

If your washer isn't starting...

  1. Open the door and close it firmly to ensure it is closed properly.
  2. Confirm that it’s receiving power. If lights on the display don’t turn on when you press them, reset the breaker and try again.
  3. If your house has a fuse panel, check to see if the fuse has blown and replace it if necessary.
  4. Make sure that the washer is plugged directly into a power outlet and not into an extension cord.

If your washer doesn't spin...

  1. Be sure that clothes are evenly distributed in the washer.
  2. Mix smaller items of the same fabric type with larger items to help balance the load.
  3. Be careful not to overload the washer—remove some items and redistribute the remaining pieces.
  4. Check the display and ensure that the Child Lock or Safety Lock isn’t on.
  5. Make sure that the washer has all four feet on the ground and does not rock if you lean on it.

If your washer is leaking water...

  1. Use a flashlight to find the source of the leak to ensure it is coming from the washer and not from a pipe or other appliance nearby.
  2. Make sure hose connections are tight and that a well fitting washer is installed. If necessary, replace washers and tighten all hoses using pliers.
  3. Washers can leak when they are not level. If the washer does not have all four feet on the ground or rocks when you lean on it, adjust the feet until it is level.

If your washer isn't draining...

The most likely cause is something lodged in the drain pump or the hose that connects to the drain pump.

  1. Check for small items, like socks, jewelry and anything else you may have left in your pockets, in the hose.

  2. Clear the obstruction.

If the obstruction is in the drain pump, you may notice squealing or grinding noises and sometimes a burning rubber smell.

If everything looks good with the drain pump and hose, lid issues may be the culprit. If the lid assembly doesn’t create a closed circuit, it won’t work properly, resulting in your washer not draining.

Still having problems? Schedule a repair.

Washing machine brands we repair

No matter where you bought it, we can fix it. We repair most major brands, makes, and models.

Sears Home Services is the only nationally authorized Kenmore service provider.

No matter where you bought your washer, we’re prepared to repair it. We work on numerous brands including Whirlpool, Maytag, Samsung and LG.

Sears Home Services is also the only nationally authorized Kenmore service provider. No one knows Kenmore better than we do. With our years of experience on thousands of washers, you can rest assured we’re familiar with your washing machine and we have the right parts for the job.

Washer repair and service

Why choose Sears Home Services for your washing machine repair

Whether you’re looking for washing machine maintenance, washer repair, or are interested in a brand new top-of-the-line washing machine, Sears Home Services can help. We’re your best option for quick and easy local repair and maintenance of front loading, top-load and portable washing machines. Whether your washing machine is leaking, your washer won’t start, or your washing machine smells bad, you can count on Sears for the best washer service technicians in the business. Technicians that are local, licensed and vetted, with the skills to get your dryer up and running again.

If you’d like to know whether one our washing machine repair techs can address your problem, call or schedule your washer repair appointment online.

Featured Reviews (27665)

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

  1. Great service!

    Ali was knowledgeable and very professional. He did a great job repairing my washer and dryer! Read more
    DEBORAH C CENTREVILLE, VA
    December 12, 2019
  2. Great service

    Stacie is a great repair man, sears even worked with me on times. Having an 8-5 arrival time is... Read more
    SHANE M FREMONT, MI
    December 12, 2019
  3. Problem Solved

    Quickly diagnosed the problem and fixed it within 30 minutes. Read more
    BRIAN C CEDAR HILL, TX
    December 12, 2019
  4. service was good

    Appliances like new Read more
    KEVIN H CEDAR RAPIDS, IA
    December 12, 2019
  5. Great Service and repairmen

    Couldn’t be happier Read more
    TERESA C ORLAND PARK, IL
    December 12, 2019
  6. Window of time was too wide.

    It is ridiculous to give a window of time of 8:00 am - 5:00 pm for the technician to show up. I... Read more
    RANDY S LINCOLN, NE
    December 12, 2019
  7. Professional service

    Very satisfying service. Read more
    GARLAND M SAINT CHARLES, MO
    December 12, 2019
  8. Great Service

    I enjoyed the updates of the serviceman's times of when he would arrive. He was very helpful... Read more
    MARY C PLAINFIELD, VT
    December 11, 2019
  9. ONLY service tech gets 5 stars; everything else gets -1

    y washer needed service 4 months ago. joe green, the tech, order the parts. I receive 2 of the... Read more
    PATRICIA V ADAMS, WI
    December 11, 2019

Join the Sears Home Services Team

Sears Home Services is the nation's leading installer of Owens Corning

We currently have multiple openings for Appliance Service Technicians in locations across the country. If you have the skills to repair Washers, Dryers, Ovens, Dishwashers, Refrigerators or HVAC equipment, we’d like to talk with you.

Learn more

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