Trust the ​Washing Machine Repair Experts

If your washer isn't starting...

1. Open the door and close it firmly to ensure it is closed properly.
2. Confirm that it’s receiving power. If lights on the display don’t turn on when you press them, reset the breaker and try again.
3. If your house has a fuse panel, check to see if the fuse has blown and replace it if necessary.
4. Make sure that the washer is plugged directly into a power outlet and not into an extension cord.

If your washer doesn't spin...

1. Be sure that clothes are evenly distributed in the washer.
2. Mix smaller items of the same fabric type with larger items to help balance the load.
3. Be careful not to overload the washer—remove some items and redistribute the remaining pieces.
4. Check the display and ensure that the Child Lock or Safety Lock isn’t on.
5. Make sure that the washer has all four feet on the ground and does not rock if you lean on it.

If your washer is leaking water...

1. Use a flashlight to find the source of the leak to ensure it is coming from the washer and not from a pipe or other appliance nearby.
2. Make sure hose connections are tight and that a well fitting washer is installed. If necessary, replace washers and tighten all hoses using pliers.
3. Washers can leak when they are not level. If the washer does not have all four feet on the ground or rocks when you lean on it, adjust the feet until it is level.

If your washer isn't draining...

The most likely cause is something lodged in the drain pump or the hose that connects to the drain pump.

1. Check for small items, like socks, jewelry and anything else you may have left in your pockets, in the hose.

2. Clear the obstruction.

If the obstruction is in the drain pump, you may notice squealing or grinding noises and sometimes a burning rubber smell.

If everything looks good with the drain pump and hose, lid issues may be the culprit. If the lid assembly doesn’t create a closed circuit, it won’t work properly, resulting in your washer not draining.