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Washer not working
Common reasons your washer not working
The most common reasons your washer is not working are a jammed door lock assembly, malfunctioning electronic control board or a defective timer.
73% of the time it's the Door Lock Assembly
11% of the time it's the Electronic Control Board
10% of the time it's the Timer
6% of the time it's the Something else
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Common washer repair parts you may need
Replacing one of these washer parts may fix your problem.
Door Lock Assembly Replacement
If a washer's door lock assembly becomes jammed, it can cause the washer to not work. You may have trouble opening or closing the door, or the door may not latch, causing difficulties starting or completing a wash cycle. The washer may show an error code indicating a problem with the door lock. The door lock may produce unusual clicking sounds or fail to engage, preventing the washer from starting. Furthermore, a malfunction may prevent the door lock indicator from showing. Users may also observe water remaining in the drum after the wash cycle, suggesting a potential problem with the door lock assembly hindering proper drainage.
Electronic Control Board Replacement
An electronic control board that malfunctions can result in the washer not working properly or not working at all. As the core controller of the washer, the board oversees essential functions including the water valve, drive motor, drain pump, and cycles. Should the electronic control board cease to function, the washer may not activate or indicate the cycle status. Moreover, it could fail to perform tasks such as filling, agitating, spinning, or draining. In certain instances, a shorted board may emit a burning odor.
Timer Replacement
A faulty washer timer can disrupt the normal functioning of the washing machine in several ways. It may exhibit erratic behaviors such as stalling or failing to advance through the cycle stages, leading to the washer getting stuck at a specific point. Additionally, a faulty timer could prevent the washer from starting or stopping, or cause cycles to pause unexpectedly. You may also notice unusual sounds or clicks emanating from the timer's internal cams and gears.
What to expect when you experience a washer not working issue
What is the solution to the washer not working issue?
The door lock assembly, electronic control board or the timer are most frequently replaced when our techs encounter a washer not working problem. But, there could be other reasons for the failure. A thorough diagnosis is key to fixing the issue and preventing further problems, and is vital for understanding the cost of the repair.
Suggestions from Sears Home Services for a washer that is not working
There could be various reasons why a washer is not working. To avoid replacing unneeded parts, we recommend scheduling washer repair with a Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians possess extensive experience in diagnosing all types of washer failures.
Look out for these things when diagnosing a washer that is not working
Appliances today are sophisticated, with intricate electronic parts that make troubleshooting difficult. Attempting to resolve the washer not working problem through DIY repairs could result in blindly replacing unneeded parts. Fixing the problem usually requires proper diagnostic techniques gained through training and experience.
A non-functional washer—no spin, no water, no lights—means major mechanical or electronic issues. Repeated attempts won’t revive a dead system. Rather than piling laundry, let a washer technician diagnose and repair it. You’ll get back to efficient loads in no time.
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Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.
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Pleasant person to work with. He explains things to you.
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Frequently Asked Questions
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Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.