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  1. Repair

Washer display not working

Common reasons your washer display not working

The most common reasons your washer display is not working are a malfunctioning electronic control board, faulty user interface or a broken motor.

  • 47%

    47% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the
    User Interface Control

  • 12%

    12% of the time it's the

  • 25%

    25% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Electronic Control Board Replacement

    When a washer display is not working, it may indicate a problem with the electronic control board. Responsible for managing display functions and other critical operations, a malfunctioning control board can cause the display to malfunction. It may also cause an error code to appear on the display.

    User Interface Control Replacement

    If the user interface control in the washer is faulty, it may stop working properly, making it impossible to change wash cycle settings or activate the washer. In some cases, only specific buttons or dials on the interface are affected, while in others, the entire interface becomes non-functional. Furthermore, accurate cycle status information, like the remaining time, may not be displayed correctly on a malfunctioning user interface. Sticky control keys or buttons on the interface can also lead to inconsistent washer behavior, such as unexpected starting or stopping during a cycle. Error codes might also appear in these situations.

    Motor Replacement

    A failed washer motor impedes the rotation or agitation of the spin basket, causing various operational issues. Signs of motor decline may involve abnormal noises such as grinding or squealing during operation. The washer may exhibit irregular spinning or agitation, resulting in inadequately rinsed or excessively wet laundry after the spin cycle. A faulty motor may also lead to cycle interruptions, sudden halts, or failure to start. Burnt odors or overheating around the motor area may cause visible motor damage in certain instances.

    What to expect when you experience a washer display not working issue

    How to resolve a display not working problem

    Fixing most display not working problems usually requires replacing the electronic control board, user interface control or motor. However, there are other potential causes, so a thorough diagnosis is key to understanding the cost of repair and fixing the problem.

    Follow our recommendations for a washer display that is not working

    If the washer display is not functioning, there could be several underlying reasons. To prevent unnecessary part replacements, we advise engaging a Sears Home Services professional to conduct diagnostic tests and determine the root cause of the issue. Our technicians possess extensive experience in diagnosing various types of washer failures.

    What to watch for when diagnosing a washer display not working problem

    Diagnosing appliance failures without proper knowledge and training is difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last decade, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.

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    Pleasant person to work with. He explains things to you.

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not agitating
    • Washer not draining
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not turning on
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer will not drain
    • Washer won't start cycle
    • Washer won't turn off

    These washer brands may also experience display not working