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  1. Repair

Washer not agitating

Common reasons your washer not agitating

The most common reasons your washer is not agitating are a malfunctioning electronic control board, faulty actuator or a jammed door lock assembly.

  • 62%

    62% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the

  • 15%

    15% of the time it's the
    Door Lock Assembly

  • 7%

    7% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Electronic Control Board Replacement

    If the washer is not agitating, it could be attributed to a faulty electronic control board. This component controls various functions, including agitation, and if it malfunctions, the washer may not agitate properly.

    Actuator Replacement

    A defective washer actuator, also called the shifter assembly, can make it hard or impossible for the washer's drive system to switch between different cycles or modes. This might cause the washing machine to get stuck in one part of the laundry process, stopping it from moving through the entire cycle. Unusual noises, like grinding or clicking sounds during operation, could signal a problem with the actuator. An unreliable actuator might also stop the washer from agitating or spinning properly, impacting its overall washing performance. Sometimes, a malfunctioning actuator can even cause the washing machine to stop suddenly or not finish the cycle.

    Door Lock Assembly Replacement

    A jammed washer door lock assembly may cause difficulty in opening or closing the washer door. The door may not latch properly, preventing the washer from starting. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. The washer might display an error code indicating a door lock problem. A door lock problem may prevent proper drainage, leaving water in the drum at the end of the cycle.

    What to expect when you experience a washer not agitating issue

    How is the not agitating problem resolved?

    Resolving the majority of not agitating problems typically requires replacing the electronic control board, actuator, or door lock assembly. However, since there are numerous potential causes, conducting a thorough diagnosis is crucial for addressing the issue. An accurate diagnosis is essential for determining the cost of the repair.

    Sears Home Services suggestions for a washer that is not agitating

    If the washer isn't agitating, there could be various reasons. To prevent replacing unnecessary parts, we suggest having a Sears Home Services professional conduct diagnostic tests to pinpoint the root cause of the issue. Our technicians are skilled in diagnosing all kinds of washer problems.

    What to watch for with a washer not agitating diagnosis

    Without the proper knowledge and training, diagnosing appliances can be difficult. Without using the latest diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances today are extremely advanced, and many models have electronic parts that are challenging to test, making DIY repairs increasingly difficult.

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer display not working
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not draining
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not turning on
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer will not drain
    • Washer won't start cycle
    • Washer won't turn off