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  1. Repair

Washer will not drain

Common reasons your washer will not drain

The most common reasons your washer won't drain are a broken motor, cracked drain hose or a jammed door lock assembly.

  • 68%

    68% of the time it's the

  • 3%

    3% of the time it's the
    Drain Hose

  • 3%

    3% of the time it's the
    Door Lock Assembly

  • 26%

    26% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Motor Replacement

    Signs of washer motor failure include abnormal noises like grinding or squealing. The spin basket may not rotate or agitate correctly, or it may fail to move at all. Additionally, you may notice laundry that's not properly rinsed or remains soaking wet after the spin cycle. A failed motor can also emit a burning odor, and there may be visible damage to the motor. In some cases, the washer may not complete its cycles, stop abruptly, or exhibit signs of overheating.

    Drain Hose Replacement

    If your washer drain hose is cracked, it may lead to leaks. Even a small crack can remain unnoticed until water starts pooling around the washer's base. The drain hose might also collapse, impeding efficient water drainage from the tub. This can cause water to accumulate inside the drum, resulting in longer washing cycles. If you suspect a cracked or damaged drain hose, it's advisable to have it replaced by a Sears Home Services professional.

    Door Lock Assembly Replacement

    A jammed washer door lock can make it difficult to open or close the door and may prevent proper latching, causing issues with starting or completing the cycle. If the lock is jammed, an error code indicating a door lock problem may appear, and you may hear unusual clicking noises. Additionally, the washer may fail to start at all, and the lock indicator light may not illuminate. A damaged door lock could also hinder proper drainage in the washer.

    What to expect when you experience a washer will not drain issue

    Solutions for addressing a will not drain problem

    A problem where the washer will not drain typically requires replacing the motor, drain hose, or door lock assembly. However, a thorough diagnosis is key to fixing the issue, as there can be other potential causes. An accurate diagnosis is also essential for understanding the repair costs.

    Follow these tips from Sears Home Services for a washer that will not drain

    When a washer fails to drain, there can be several underlying reasons. To prevent unnecessary part replacements, we advise consulting a Sears Home Services professional to conduct diagnostic tests, identifying the root cause of the issue. Our technicians possess extensive experience in diagnosing various types of washer failures.

    Things to be aware of with a washer will not drain diagnosis

    Diagnosing washer failures without sufficient knowledge and training can pose challenges. Attempting to address the issue without proper diagnostic techniques often leads to guesswork-based part replacements. Today's washers utilize complex electronic components that are difficult to test, making DIY repairs challenging.

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    Repair Washer Resources

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer display not working
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not agitating
    • Washer not draining
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not turning on
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer won't start cycle
    • Washer won't turn off