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  1. Repair

Washer not turning on

Common reasons your washer not turning on

The most common reasons your washer is not turning on are a malfunctioning electronic control board, broken motor or an inoperative power supply board.

  • 52%

    52% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the

  • 16%

    16% of the time it's the
    Power Supply Board

  • 14%

    14% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Electronic Control Board Replacement

    When the washer is not turning on, it might be due to a faulty electronic control board. Responsible for powering up the washer and managing essential components like the drive motor and water valve, a malfunctioning control board can prevent the washer from starting. A faulty board can also cause other issues such as a failure to spin or agitate, or there may be error codes displayed.

    Motor Replacement

    A faulty washer motor can cause a variety of issues, including preventing the washer from turning on. With a defective motor, you may notice unusual noises during operation, and the spin basket may become erratic during rotation or agitation or it may not rotate or agitate at all. The motor may overheat or emit a burning smell, and there may be visible damage.

    Power Supply Board Replacement

    If the power supply board doesn't work, the washer won't turn on. This is because the power supply in a washer connects the power coming from the cord to the parts inside. If the power supply doesn't work right, it might not protect the washer from power surges, which could damage electronic parts like the control board. If your washer isn't turning on, it's a good idea to have a Sears Home Services expert check it out.

    What to expect when you experience a washer not turning on issue

    How do you resolve a not turning on problem?

    Fixing most issues where the washer doesn't turn on typically requires replacing the electronic control board, motor, or power supply. However, since there are numerous potential causes, a comprehensive diagnosis is crucial to resolving the problem. Achieving an accurate diagnosis is pivotal in determining the extent and cost of the required repair.

    Follow these tips from Sears Home Services for a washer that is not turning on

    When the washer fails to turn on, there can be several underlying reasons. To prevent unnecessary part replacements, we advise consulting a Sears Home Services professional to conduct diagnostic tests and pinpoint the root cause of the issue. Our technicians possess expertise in diagnosing various types of washer malfunctions.

    What to watch for when diagnosing a washer not turning issue

    Today, diagnosing appliances without adequate knowledge and training can pose challenges. Attempting to fix your washer issue without employing proper diagnostic techniques often results in guesswork-based part replacements. Appliances have advanced significantly over the last decade, with many models featuring electronic components that are difficult to test. As a result, DIY repairs on the latest appliance models are becoming increasingly complex.

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    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.

    Frank U, Coconut Creek, FL

    Excellent service.

    Pleasant person to work with. He explains things to you.

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    Very professional, thoughtful and knowledgeable I would highly recommend him.

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer display not working
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not agitating
    • Washer not draining
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer will not drain
    • Washer won't start cycle
    • Washer won't turn off