Samsung washer not turning on
Common reasons your Samsung washer is not turning on
The most common reasons your Samsung washer is not turning on are a malfunctioning electronic control board, broken motor or an inoperative power supply board.
45% of the time it's the
Electronic Control Board
13% of the time it's the
Motor
11% of the time it's the
Power Supply Board
31% of the time it's the
Something else
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Most common repairs needed to fix a Samsung washer
Electronic Control Board Replacement
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
Motor Replacement
A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.
Power Supply Board Replacement
If the power supply board is inoperative, the washer will not power up. This is because the power supply in a washer connects the incoming power from the cord to the components inside. A defective power supply may fail to protect the washer from power surges, potentially causing damage to electronic components like the electronic control board. If your washer is not powering up, it is recommended to have a Sears Home Services professional inspect it.
What to expect when you experience a Samsung washer not turning on issue
How is the not turning on problem fixed?
Correcting most not turning on problems usually involves replacing the electronic control board, motor or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a washer that is not turning on
When the washer is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
What to look out for with a washer not turning on diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Samsung Washer Won't Turn On and Door is Locked
Encountering a Samsung washer that won’t turn on with a locked door can be quite inconvenient. This problem can arise from various issues, and it's essential to identify the exact cause to implement the right solution. Below, we provide an in-depth look at specific scenarios and troubleshooting tips to address this issue.
Understanding the Door Lock Mechanism
How the Door Lock Works
The door lock mechanism is a safety feature that prevents the door from being opened during a cycle. It ensures that the washer cannot start unless the door is securely closed and that the door remains locked while the washer is operating. Understanding how this mechanism works can help diagnose problems when the washer won’t turn on and the door is locked.
Common Door Lock Issues
Problems with the door lock mechanism can include electrical faults, mechanical failures, or issues with the door latch alignment. If the door lock fails to engage or disengage properly, it can prevent the washer from starting.
Troubleshooting Steps for a Locked and Non-Starting Washer
Power Cycle the Washer
Perform a power cycle by unplugging the washer, waiting for a few minutes, and plugging it back in. This can reset the washer’s electronic components and might resolve minor glitches that cause the door to stay locked.
Test the Door Lock
Listen for a click when closing the washer door. This sound indicates that the door lock is attempting to engage. If you don't hear a click, the door lock mechanism may be faulty. Testing the door lock with a multimeter can determine if it’s receiving power.
Examine the Control Panel for Error Codes
Many Samsung washers display error codes on the control panel when there is an issue. Refer to your washer’s manual to decode any error messages. These codes can provide specific insights into what might be causing the washer to lock and not turn on.
When to Call a Professional
Complex Electrical Issues
If the washer’s control board or wiring harness is suspected to be the problem, it’s best to consult a professional technician. These components can be complicated to diagnose and replace without specialized knowledge.
Persistent Problems
If you’ve tried all basic troubleshooting steps and the washer still won’t turn on and remains locked, it’s time to seek professional help. Continuous issues may indicate deeper problems that require expert attention.
Maintenance Tips to Prevent Lock and Power Issues
Regular Cleaning and Inspections
Keep the door seal and latch area clean to prevent debris from causing lock issues. Regularly inspect the door lock mechanism and clean it to ensure it functions smoothly.
Avoid Overloading the Washer
Overloading can strain the door lock and other components, leading to failures. Follow the manufacturer’s guidelines on load capacity to maintain optimal performance and prevent wear and tear.
By following these additional insights and troubleshooting tips, you can effectively address and prevent issues with your Samsung washer not turning on and having a locked door.
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