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  1. Repair
  2. Samsung

Samsung washer not starting

Common reasons your Samsung washer is not starting

The most common reasons your Samsung washer is not starting are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

  • 64%

    64% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the
    Door Lock Assembly

  • 12%

    12% of the time it's the
    User Interface Control

  • 8%

    8% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    User Interface Control Replacement

    A faulty user interface control may become unresponsive and won’t allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won’t display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.

    What to expect when you experience a Samsung washer not starting issue

    How is the not starting problem fixed?

    Correcting most not starting problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not starting

    When the washer is not starting it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not starting diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Additional possible Samsung washer symptoms you may experience

    • Samsung washer leaking
    • Samsung washer leaking from bottom
    • Samsung washer no power
    • Samsung washer noisy
    • Samsung washer not draining
    • Samsung washer not spinning
    • Samsung washer not turning on
    • Samsung washer not working
    • Samsung washer vibrates
    • Samsung washer won't drain
    • Samsung washer won't start cycle