Samsung washer not starting
Common reasons your Samsung washer is not starting
The most common reasons your Samsung washer is not starting are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
64% of the time it's the
Electronic Control Board
16% of the time it's the
Door Lock Assembly
12% of the time it's the
User Interface Control
8% of the time it's the
Something else
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Most common repairs needed to fix a Samsung washer
Electronic Control Board Replacement
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
Door Lock Assembly Replacement
When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.
User Interface Control Replacement
A faulty user interface control may become unresponsive and won’t allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won’t display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.
What to expect when you experience a Samsung washer not starting issue
How is the not starting problem fixed?
Correcting most not starting problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a washer that is not starting
When the washer is not starting it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
What to look out for with a washer not starting diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Additional Troubleshooting Tips for a Samsung Washer That Does Not Start
If your Samsung washer does not start, there are a few additional troubleshooting steps you can take before calling for professional repair. These tips address common yet often overlooked issues that might be preventing your washer from starting.
Checking the Power Supply
Before diving into complex diagnostics, ensure that your Samsung washing machine is receiving power. Verify that the power cord is securely plugged into a functioning electrical outlet. If the outlet is controlled by a switch, ensure it is turned on. Testing the outlet with another device can confirm if it's working properly.
Inspecting the Door Latch
A Samsung washing machine won’t start if the door latch is not properly engaged. Check for any debris or obstructions around the door that might prevent it from closing fully. Cleaning the latch area and ensuring the door closes tightly can resolve start-up issues related to the door lock.
Resetting the Washer
Sometimes, resetting the washer can resolve minor electronic glitches. To reset your Samsung washing machine, unplug it from the power source, wait a few minutes, and then plug it back in. This simple step can often clear temporary issues that might prevent the washer from starting.
Ensuring Proper Load Balance
An unbalanced load can cause your Samsung washer to not start. Make sure the laundry load is evenly distributed in the drum. Large items or mixed loads with heavy and light garments can throw off the balance. Adjusting the load and redistributing the items can help the washer start properly.
Reviewing Error Codes
Modern Samsung washers often display error codes when something is wrong. Refer to your washer’s manual to decode any error messages displayed on the control panel. Understanding these codes can guide you to the specific issue preventing the washer from starting.
Verifying Water Supply
Though it might not be immediately obvious, a washer won’t start if there is an issue with the water supply. Check that the water faucets are fully turned on and that the inlet hoses are not kinked or blocked. Ensuring a steady water flow to the washer can prevent start-up issues.
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