Appointment Lookup
646-440-2692
LG washer not starting
Common reasons your LG washer is not starting
The most common reasons your LG washer is not starting are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.
35% of the time it's the Electronic Control Board
19% of the time it's the Door Lock Assembly
10% of the time it's the User Interface Control
36% of the time it's the Something else
Schedule your washer repair now!
We can help! Our service technicians have repaired over 250,000 LG washers. We can fix yours no matter where you bought it.
Most common repairs needed to fix a LG washer
Electronic Control Board Replacement
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
Door Lock Assembly Replacement
When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.
User Interface Control Replacement
A faulty user interface control may become unresponsive and won’t allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won’t display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.
What to expect when you experience an LG washer not starting issue
How is the not starting problem fixed?
Correcting most not starting problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a washer that is not starting
When the washer is not starting it can be for many reasons. To avoid replacing unneeded parts, we recommend scheduling LG washer repair with a local Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
What to look out for with a washer not starting diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
LG Washing Machine Won’t Start
When your LG washing machine won’t start, follow these troubleshooting steps to solve the problem.
- Make sure the Child Lock feature is turned off. You’ll see the CL code in the display when the Child Lock featured is enabled. When the Child Lock is turned on, any button except the power button will not work. If you find the Child Lock enabled, disable that feature by pressing and holding the designated button or buttons for 3 seconds.
- Check the display for an error code. Your LG washing machine typically won’t start if an error code is displayed on the control panel. Look up the error code on our Sears PartsDirect error code chart for LG washers and follow the troubleshooting steps described for that code. Schedule washer repair service if you’re unable to fix the problem causing the error code on your own.
- Reset the washer electronic control board. Turn the washing machine off and unplug the power cord. Press and hold the Start/Pause button for 5 deliberate seconds. Plug the power cord back in and turn on the washer. You may then be able to start the washer.
If these basic troubleshooting tips don’t help resolve the problem when your LG washing machine won’t start, schedule washer repair service and we’ll send a Sears Home Services technician to your home to fix the washing machine.
A non-starting LG washer could have a defective door switch or a shorted control board. That idle tub leaves heaps of unwashed clothes. Rather than guessing at solutions, contact a washer service near me. Quick fixes ensure your LG resumes daily laundry duty.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Thanks
Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.
Frank U, Coconut Creek, FL
Excellent service.
Pleasant person to work with. He explains things to you.
Jacklyn J, Bessemer, AL
Very Professional
Very professional, thoughtful and knowledgeable I would highly recommend him.
Marilyn W, Covington, LA
Frequently Asked Questions
Repair Washer Resources
Decode your Whirlpool Cabrio washer error codes easily with our comprehensive guide. Get your washer running smoothly today!
Learn how to quickly and easily fix the OE error code on your LG washer and prevent future problems.
Having trouble with your washer? Find out why won’t my washer drain and learn how to fix it quickly with Sears Home Services.
Learn the common causes of a washing machine leaking water from underneath and how you can fix the problem.
Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.