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  1. Repair
  2. LG
  3. LG Washer
  4. Washer not starting

LG washer not starting

Common reasons your LG washer is not starting

The most common reasons your LG washer is not starting are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

  • 35%

    35% of the time it's the
    Electronic Control Board

  • 19%

    19% of the time it's the
    Door Lock Assembly

  • 10%

    10% of the time it's the
    User Interface Control

  • 36%

    36% of the time it's the
    Something else

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    Most common repairs needed to fix a LG washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    User Interface Control Replacement

    A faulty user interface control may become unresponsive and won’t allow you to change wash cycle settings or turn the washer on and off. In some failures, only one or two buttons or dials on the interface are affected, but in some cases the entire interface will be completely dead. Cycle status such as time remaining in the cycle won’t display properly on a defective user interface. Control keys or buttons on the user interface may also stick, causing the washer to exhibit inconsistent behavior, such as starting or stopping unexpectedly during a cycle. Error codes may also be present.

    What to expect when you experience an LG washer not starting issue

    How is the not starting problem fixed?

    Correcting most not starting problems usually involves replacing the electronic control board, door lock assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not starting

    When the washer is not starting it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not starting diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    LG Washing Machine Won’t Start

    When your LG washing machine won’t start, follow these troubleshooting steps to solve the problem.

    1. Make sure the Child Lock feature is turned off. You’ll see the CL code in the display when the Child Lock featured is enabled. When the Child Lock is turned on, any button except the power button will not work. If you find the Child Lock enabled, disable that feature by pressing and holding the designated button or buttons for 3 seconds.
    2. Check the display for an error code. Your LG washing machine typically won’t start if an error code is displayed on the control panel. Look up the error code on our Sears PartsDirect error code chart for LG washers and follow the troubleshooting steps described for that code. Schedule washer repair service if you’re unable to fix the problem causing the error code on your own.
    3. Reset the washer electronic control board. Turn the washing machine off and unplug the power cord. Press and hold the Start/Pause button for 5 deliberate seconds. Plug the power cord back in and turn on the washer. You may then be able to start the washer.

    If these basic troubleshooting tips don’t help resolve the problem when your LG washing machine won’t start, schedule washer repair service and we’ll send a Sears Home Services technician to your home to fix the washing machine.

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    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.

    A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.

    Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.

    Additional possible LG washer symptoms you may experience