
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
The most common reasons your LG washer is leaking from bottom are a clogged water valve assembly, broken motor or a cracked drain hose.
38% of the time it's the Water Valve Assembly
37% of the time it's the Motor
15% of the time it's the Drain Hose
10% of the time it's the Something else
We can help! Our service technicians have repaired over 250,000 LG washers. We can fix yours no matter where you bought it.
The water valve assembly controls water flow into the washer. A clogged water valve inlet screen will prevent the wash tub from filling with hot water, cold water or both. Electrical failures in the valve may also prevent the valve from opening to allow water into the tub. The valve connects your home’s water supply to the washer. A faulty valve may begin leaking into the tub or around the connections to the water supply hoses. If you suspect a faulty water valve assembly, have a Sears Home Services professional inspect the washer and replace the valve if needed.
A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.
A cracked washer drain hose produces leaks, and if the crack is small it can often go undetected until water is seen pooling around the bottom of the washer. Additionally, a cracked hose may also collapse, preventing water from efficiently draining from the tub. Water may accumulate inside the drum, resulting in prolonged washing cycles. If you suspect your washer drain hose is cracked, have it replaced by a Sears Home Services professional
Correcting most leaking from bottom problems usually involves replacing the water valve assembly, motor or drain hose. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
As soon as you discover the water leak, shut off the water supply valves behind your washer to prevent further leaking.
Shut off the house circuit breaker for your washing machine or unplug the washer power cord if you can safely reach the outlet plug without standing in water.
If the washer leaked a large amount of water, use a wet/dry vacuum or a mop and bucket to pick up the water on the floor.
Next, try to find the source of the water leak.
One of the most common causes of a washing machine water leak is cracked or damaged fill hoses. Examine the fill hoses for cracks or damage and signs of leaking.
Replace the fill hoses if they’re leaking. This may quickly fix your washer leak.
Check the drain hose for cracks or damage. A leaking drain hose will cause a puddle to form behind that washer that can then spread across the entire laundry room floor. Replace the drain hose if it’s cracked or damaged.
Check for a clogged house drain for the washer. Water will back up and leak out of the stand pipe if the house drain is clogged. Clear the house drain for the washer using a plumber’s snake if the drain is clogged.
A damaged door, door lock or door boot seal could cause a front-load washer to leak water.
Check to see if the door closes properly. Check the strike on the door and see if it keeps the door shut properly. If you find problems, replace any damaged components.
Here’s a DIY repair video that shows how to replace a door lock assembly on a front-load washing machine:
A torn or damaged door boot seal is another common cause of washer leaks.
Examine the door seal for tears or damage. Check in between the folds of the door boot because the folds can hide a tear or damage.
Replace the door boot seal if it’s damaged. Here’s a video that shows how to replace the door boot seal on a common type of front-load washer:
Replacing the door boot on a front-load washer is a fairly advanced repair. If you’re not completely confident that you can safely and effectively replace the door boot on your own, schedule washer repair service and we’ll send a Sears Home Services technician to your home to replace the door boot for you.
Overdosing the washer with detergent or using the wrong kind of detergent can cause excessive suds to form during the cycle. The suds can overflow the tub or push out through the washer vent on a front load washer. Overflowing suds eventually dissipates as water on the floor around the washer.
Check the clothes inside the washer for suds and soap residue. If you see signs of oversudsing inside your washer, you may be using too much detergent or you could be using non-HE laundry detergent in an HE (High Efficiency) washer.
If you’re using non-HE detergent in an HE washer, switch detergents to an HE version. You’ll see the HE logo on HE detergent containers. You need to use HE detergent in HE washers because HE detergent is specially designed to create less suds while getting the clothes clean in a low water usage washer.
If you’re using the right laundry detergent in your washer and seeing excessive suds, use less detergent. In an HE washer, you typically won’t need to use more than a tablespoon of detergent to clean most loads.
A clogged detergent dispenser can cause a leak. Check the detergent dispenser and clean it if you find that it’s clogged.
Grit or debris can get past the inlet water screens and wind up preventing an inlet water valve from closing fully. If you find the washer tub overflowing, you likely have a water valve that is stuck partially open.
Drain water out of the washer using a wet/dry shop vacuum. If it’s safe to plug the washing machine back in because there isn’t any water on the floor around the washer’s electrical outlet, you can use the washer drain pump to evacuate the water by running a Drain & Spin cycle. Unplug the washer after using that cycle if the floor around the washer is still wet.
Replace the water inlet valve assembly if a water valve is leaking and water constantly fills the washer even when it’s off.
Here’s a video that shows how to replace the inlet water valve assembly on a common type of front-load washer:
This video shows how to replace the water inlet valve assembly on a common top-load washer:
If you’re unable to find and resolve the leaking issue on your own, schedule repair service and we’ll send a Sears Home Services technician to your home to fix the machine.
When the washer is leaking from bottom it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When you see an LG washer leak from the bottom of the machine, you may be able to find the source of the leak by following these expert tips.
Additional problems that can cause an LG washer leak from the bottom of the machine include:
When you’re unable to find the cause of a leak from the bottom of your LG washer, schedule washer repair services and we’ll have a technician visit your home to fix the leak.
When your LG front load washer is leaking from the bottom, unplug the washer and check the water fill hoses on the back of the machine. A leak in one or both of those hoses will cause water to seep out from the bottom of the washer. Shut off the water supply faucets behind the washer if you find a leak from one or both of the fill hoses. Tighten hose connections if the leaks come from that area. Replace the fill hoses if tightening the connections don’t help or the leak is coming from the body of a hose. If one hose is leaking replace both hoses at the same time because the other hose may begin leaking soon after replacing the leaking hose.
If the fill hoses aren’t causing your LG front load washer leak from the bottom of the machine, follow these additional troubleshooting tips to find and fix the cause of the leak.
Additional causes for an LG front load washer leaking from the bottom include:
When you’re unable to find and fix the cause of water leaking from the bottom of your LG front load washer, schedule washer repair service and we’ll send a technician to your home to fix the problem.
When you find your LG washer leaking from the back, unplug the washer and check the fill hoses for damage or loose connections. Shut off the water supply faucets behind the washer if you see leaks from the fill hoses.
Tighten the fill hose connections on the back of the washer and on the water supply faucets if those connections are leaking. If tightening the hose connections doesn’t prevent leaking, check the rubber seals on the fill hoses and replace any worn seals.
Replace the fill hoses if one or both is damaged and leaking from the body of the hose. Even if only one fill hose leaks, it’s best to replace both fill hoses at the same time because the non-leaking hose may spring a leak shortly after replacing the first hose.
Another cause of an LG washer leaking from the back is a clogged house drain for the washer. Water will overflow the stand pipe behind the washer and leak on the floor if the house drain is clogged. Clear the house drain clog using a plumber’s snake or have a plumber clear the washer drain.
A cracked or damaged drain hose can also leak water at the back of the washer. Check the drain hose for damage and replace that hose if it’s leaking. Schedule washer repair service to have a Sears Home Services technician replace the drain hose if you’re unable to replace that hose yourself.
When you find your LG top load washer leaking from the bottom of the machine, unplug the power cord and shut off the water supply faucets behind the washer.
Follow these troubleshooting steps to find the cause of the leak.
Other causes of an LG top load washer leaking from the bottom include:
When you’re unable to find the source of water leaking from the bottom of your LG top load washer, schedule repair service and we’ll send a Sears Home Services technician to your home to fix the problem.
An LG washer leaking from underneath could have a cracked or damaged drain hose, a bad washer tub seal, cracked drain pump, cracked washer tub or damage detergent dispenser system. On a front load washer, a leaking rubber door boot is common cause of water leaking from underneath an LG washer.
To find the source of a water leaking from underneath your LG washer on your own, you’ll typically need to unplug the washer, shut off the water supply and open the cabinet or tip the washer on its back or side. If this tactic is beyond your capabilities, schedule washer repair service and we’ll send a Sears Home Services technician to your home to find and fix the cause of the leak.
To access the inside of an LG front-load washer from the top to see some components, unplug the washer and remove the top panel. To remove the top panel, take out the mounting screws at the back of the top panel then slide the top panel back slightly and lift it off the top of the washer cabinet. Check the detergent dispenser system for evidence of leaks. Look at the visible parts of the drain hose and replace the drain hose if it’s cracked or damaged. If you’re unable to find the source of the leak from the top of the washer, schedule washer repair service to have our technician find the leak.
Take these steps when you find your LG washer leaking from the bottom.
If the washer tub is full of water and overflowing, a water inlet valve that is stuck open is the likely cause of the leak. To verify that this is the cause of the leak, unplug the washer power cord and open the water supply faucets behind the washer and see if the tub begins filling with water again. If it does, shut off the water supply faucets and remove the water from the tub by running a Drain & Spin cycle. Replace the water inlet valve assembly or have a Sears Home Services technician replace that part.
Investigate the other causes of LG washer leaking from the bottom or have a service technician diagnose and repair the leak.
When you find your LG washer leaking from the detergent drawer, press the release lever and pull the detergent drawer out of the washer. Clean the washer drawer thoroughly. Use a pipe cleaner or bamboo skewer to clean detergent deposits from the stand pipes in the drawer that can clog up and cause the dispenser drawer to leak.
Reinstall the detergent drawer and run a cycle to see if the detergent drawer still leaks.
If the detergent drawer still leaks after cleaning it, a problem with the detergent dispenser valves or a damaged detergent dispenser hose could be causing the leak. A service technician will typically need to investigate these causes of an LG washer leaking water from the dispenser drawer.
Schedule washer repair service and we’ll send a Sears Home Services technician to your home to find and fix the leak.
Use these systematic steps to find the cause when your LG washing machine is leaking.
If you’re unable to find the cause of your LG washing machine leaking, schedule washer repair service. We’ll send a Sears Home Services technician to your home to find and fix the cause of the washing machine leak.
Leaks under an LG washer often stem from cracked hoses or compromised seals. Left unchecked, water can warp floors and encourage mold. Instead of constant wiping, schedule a washer repair service near me. Fixing the source saves you from bigger home repairs down the road.
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