
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
The most common reasons your LG washer is not draining are a broken motor, malfunctioning electronic control board or a jammed door lock assembly.
87% of the time it's the Motor
3% of the time it's the Electronic Control Board
3% of the time it's the Door Lock Assembly
7% of the time it's the Something else
We can help! Our service technicians have repaired over 250,000 LG washers. We can fix yours no matter where you bought it.
A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.
Correcting most not draining problems usually involves replacing the motor, electronic control board or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When the washer is not draining it can be for many reasons. To avoid replacing unneeded parts, we recommend scheduling LG washer repair with a local Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Troubleshooting an LG washer that is not draining begins with looking at the house drain for your washer. Check to see if water flows smoothly through that drain. If not, use a plumber’s snake to clear the drain or have a plumber fix that problem.
If the house drain is clear, continue with these basic troubleshooting steps when your LG washer is not draining.
These basic troubleshooting tips may help you fix the drain problem in your washer. If not, a bad drain pump, failed electronic control board or wiring failure could be keeping your LG washer from draining.
Schedule washer repair service if you’re unable to find and fix the problem yourself. We’ll send an experienced Sears Home Services technician to your home to fix the problem when your LG washer is not draining.
Dealing with an LG washer that won’t drain is bothersome, but you can use these simple and practical steps to help resolve the problem quickly.
If these basic troubleshooting tips don’t help you resolve the problem when your LG washer won’t drain, schedule washer repair service. Our technician may find a faulty drain pump, defective electronic control board or wiring failure that is preventing the washer from draining.
Common causes of an LG front load washer not draining are a clogged drain hose or debris clogging the drain pump filter.
Before your check these common issues, make sure water flows through the house drain for your washer properly. If you find the house drain clogged, clear it using a plumber’s snake or have a plumber clear that drain and the washer will likely drain properly.
If the house drain for the washer is clear, follow these troubleshooting steps to fix the problem with your LG front load washer not draining.
These basic troubleshooting tips may help you fix the problem with your LG front load washer not draining. If not, a broken drain pump, electronic control board problem or wiring failure could be preventing the washer from draining.
Schedule washer repair service if you’re unable to find and fix the cause of the drain failure yourself.
When water is not draining from your LG washer, look for these common causes for that issue:
When you have a top load LG washer not draining, follow these steps to find and fix the issue.
If the above troubleshooting steps don’t help you resolve the problem with your LG top load washer not draining, then a broken drain pump, bad electronic control board or wiring failure could be preventing the washer from draining water.
Schedule washer repair service to have a Sears Home Services technician diagnose and repair these types of failures.
A common problem with an LG Tromm washer not draining is a clogged drain pump filter.
Eliminate other possible causes that are easier to check before you drain the washer and pull out the drain pump filter to check for a clog.
Place a shallow container beside the washer and position the end of the drain hose in the shallow container to see if the water inside the Tromm washer will gravity drain into the shallow container. If it does, use the wet/dry shop vacuum to drain water completely from the washer tub.
Position towels in front of the washer to catch water as you remove the drain pump filter. Follow the steps shown in your owner’s manual to remove the drain pump filter. You may find coins, lint and other debris such as a small sock in the drain pump filter or drain pump housing that is clogging the washer drain path. Remove all items and debris from that area.
Reassemble the washer and run a Drain & Spin cycle to see if the water drains properly from the washer. If not, a broken drain pump, defective electronic control board or wiring failure could be causing the problem with your LG Tromm washer not draining.
Schedule washer repair service if you’re unable to determine the cause of the draining failure on your own.
When your LG washer doesn’t drain, you may want to try to find out what’s causing the problem on your own. Sometimes you can fix the problem without setting up a service call and sometimes you’ll need professional help.
We’ll walk you through some simple steps that may help you find out why your LG washer doesn’t drain.
The washer may drain after following these steps. If not, a bad drain pump, defective electronic control board or wiring failure could be the problem when your LG washer doesn’t drain.
Schedule washer repair service if you’re unable to find and fix the cause of the washer drain problem on your own.
When your LG front load washer won’t drain, you’ll want to fix it fast. Follow these basic troubleshooting tips to fix the problem.
If water doesn’t flow through end of the drain hose in the gravity drain test described above, a clog in the drain hose or lint and debris in the drain pump filter could be restricting the drain path. Use a wet/dry shop vacuum to try to clear an internal clog from the drain hose.
Remove the wet laundry from the washer and suck all water out of the tub using the wet/dry shop vacuum. Place towels around the opening for the drain pump filter. Follow the steps shown in the owner’s manual to carefully remove the drain pump filter from the drain pump housing. Clear lint and debris from the drain pump filter and drain pump housing. Reinstall the drain pump filter according to the guidelines in the owner’s manual.
If the washer doesn’t drain and spin properly after taking these steps, schedule service to have a Sears Home Services fix the washer.
Finding out why your LG washer will not drain will help you fix the problem.
Follow these steps to find the cause of the draining failure.
If you’re not able to suck the water out of the washer through the drain hose using a shop vacuum, then an internal clog in the drain hose or the drain pump is likely causing the drain failure. If you have a front load washer, a clog in the drain pump filter could be restricting the drain path.
To check the drain pump filter in a front load washer, remove the wet clothes and drain all water out of the washer using the shop vac. Place towels in front of the washer to catch water that will likely drain out of the drain pump filter housing when your remove it. Follow the instructions in the owner’s manual to remove the drain pump filter. Remove any lint and debris from the drain pump filter and reinstall it in the washer.
These tips may help you find and fix the cause of the problem when your LG washer will not drain. If you’re unable to fix the problem yourself, schedule washer repair service and we’ll send a Sears Home Services technician to your home to fix the machine.
When your get a notification on your smart app that your LG ThinQ washer is not draining, pull the drain hose out and see if water drains properly through the house drain. If not, clear the house drain for your washer using a plumber’s snake or have a plumber clear that drain.
Follow these additional troubleshooting tips if the house drain is clear.
These expert tips may help your find and fix the problem with your LG ThinQ washer not draining. If you’re still having drain problems after following these troubleshooting steps, schedule washer repair service and we’ll send a technician to fix the washer.
An LG washer not draining all the way may have a problem with the water level detector or the electronic control board. Excessive suds in the washer can also cause the problem of your LG washer not draining all the way.
Check for foam or excessive suds inside the washer. The drain pump can’t pump out excessively sudsy water. Add a half cup of white vinegar and some water to the washer tub and move the clothes around to mix the vinegar and water with the sudsy water to dissipate the excessive suds. Wait 15 minutes then run a Drain & Spin cycle to drain out the water. Run a new cycle with no detergent added to rinse out detergent residue and vinegar from the clothes.
Use less detergent and make sure that you’re using HE detergent to avoid excessive suds problem when your LG washer is not draining all the way.
If excessive suds is not causing the partial drain problem, have a service technician diagnose and repair the washer.
An LG top load washer that won’t drain could have a clogged drain hose, broken drain pump, faulty electronic control board or an internal wiring failure. Excessive suds could also keep an LG top load washer from draining.
You may be able to fix the problem yourself if the drain failure is caused by a clog in the drain hose. Pull the drain hose out of the stand pipe behind the washer and check for lint or debris clogging the end of the drain hose. Remove media from that area if you find any.
An internal drain hose clog is more difficult to verify and reach. Use a wet/dry shop vacuum to suck a potential clog of lint and debris out of the drain hose. If the shop vac removes the clog and evacuates the water from the washer tub, then your drain problem is likely fixed. Run a Rinse & Drain cycle on your LG top load washer.
If the washer still doesn’t drain after performing these troubleshooting steps, schedule repair service and we’ll send a Sears Home Services technician to your home to fix the problem when your LG top load washer won’t drain.
When your LG washer drain pump is not working, one of these failures may be evident:
If you have an LG front load washer, you can pull the drain pump filter out and see if you can free up a jammed drain pump motor.
Drain all of the water out of the washer by using a wet/dry shop vacuum and remove the wet clothes from the spin basket. Position some towels around the drain pump filter opening in front of the washer to catch water that will likely flow out of the drain pump filter opening when you pull out that filter. Follow the instructions in your owner’s manual to remove the drain pump filter. Clear lint and debris from the drain pump filter and drain pump impeller housing. You may find a small sock or other item jamming up the drain pump impeller.
If you’re unable to solve the problem of the LG washer drain pump not working, schedule washer repair service to have a service technician fix the washer.
Taking certain steps when you find your LGE front loader not draining can quickly correct the failure. Follow these steps when your LG front loader washer is not draining:
Following these basic troubleshooting steps may help you fix an LG front loader not draining. If not, schedule washer repair service and we’ll send a technician to your home to resolve the draining issue.
An LG washer that concludes with water in the tub usually faces clogs or a failing drain pump. Letting water sit encourages mildew and odors. Instead of bailing out by hand, arrange washing machine repair service. Proper drainage keeps your laundry routine fresh and efficient.
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