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Hotpoint washer not draining

Common reasons your Hotpoint washer is not draining

The most common reasons your Hotpoint washer is not draining are a broken motor, malfunctioning electronic control board or a jammed door lock assembly.

  • 68%

    68% of the time it's the
    Motor

  • 9%

    9% of the time it's the
    Electronic Control Board

  • 4%

    4% of the time it's the
    Door Lock Assembly

  • 19%

    19% of the time it's the
    Something else

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    Most common repairs needed to fix a Hotpoint washer

    Motor Replacement

    A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.


    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.

    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    What to expect when you experience a Hotpoint washer not draining issue

    How is the not draining problem fixed?

    Correcting most not draining problems usually involves replacing the motor, electronic control board or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not draining

    When the washer is not draining it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not draining diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Additional resources to help you fix your Hotpoint washer

    Top-Loading Washer Troubleshooting Tips
    Top-Loading Washer Troubleshooting Tips

    Is your washing machine acting up? Our YouTube playlist is loaded with solutions to the most common problems.

    In the most popular video series on our YouTube channel, the pros at Sears Home Services share their best troubleshooting tips for common problems befalling top-loading, high-efficiency washers. Oftentimes, there’s a simple fix that you can do yourself that can save you from having to have a washer repair service.

    Red laundry basket overloaded with clothes
    Washer Overloaded? How to Properly Load a Washer

    When is a washing machine overloaded? Can you put that extra sweatshirt in with that large load? Find out how much to load a washer and whether you have an overloaded washer.

    Washing machines aren’t created equal. Both top- and front-loaders can get your clothes clean, but there are differences in using them, specifically when you’re loading. If you run too small a load, you’re wasting energy and water. But overloading can lead to a whole host of problems.

    washer-blog-image-27.png
    How to Use a Front-load Washing Machine

    Front-loading washers are constantly gaining in popularity as we focus more and more on energy and water conservation.

    Additional possible Hotpoint washer symptoms you may experience

    • Hotpoint washer leaking
    • Hotpoint washer not agitating
    • Hotpoint washer not filling
    • Hotpoint washer not spinning
    • Hotpoint washer not starting
    • Hotpoint washer not turning on
    • Hotpoint washer not washing
    • Hotpoint washer not working
    • Hotpoint washer won't start cycle