Hotpoint washer not washing
Common reasons your Hotpoint washer is not washing
The most common reasons your Hotpoint washer is not washing are a malfunctioning electronic control board, faulty actuator or a seized gearcase.
56% of the time it's the
Electronic Control Board
11% of the time it's the
Actuator
10% of the time it's the
Gearcase
23% of the time it's the
Something else
Most common repairs needed to fix a Hotpoint washer
Electronic Control Board Replacement
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
Actuator Replacement
A faulty washer actuator, also known as the shifter assembly, will cause difficulty or inability of the washer drive system to shift between different cycles or modes. This may result in the washing machine getting stuck in one phase of the laundry process, preventing it from progressing through the entire cycle. There may be unusual noises during operation, such as grinding or clicking sounds, which may indicate a malfunctioning actuator. A faulty actuator may also prevent the washer from agitating or spinning properly, affecting the overall washing performance. In some cases, a malfunctioning actuator can lead to the washing machine not completing the cycle or stopping abruptly.
Gearcase Replacement
A seized washer gearcase exhibits noticeable symptoms during operation. You may hear loud grinding or rumbling noises, particularly during the agitating or spinning cycles. The washer drum might not turn as smoothly, resulting in jerky or uneven movements, or it may completely stop agitating or spinning. Additionally, the washer might experience difficulty in shifting between different cycles. Over time, the increased friction and strain on the seized gearcase may cause overheating, emitting a burning smell. A seized gearcase should be replaced by a Sears Home Services professional.
What to expect when you experience a Hotpoint washer not washing issue
How is the not washing problem fixed?
Correcting most not washing problems usually involves replacing the electronic control board, actuator or gearcase. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a washer that is not washing
When the washer is not washing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
What to look out for with a washer not washing diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Repair Washer Resources
Learn how a pressure transducer works to detect water level in a washing machine.
Learn how a top-load washing machine works and how to use and maintain the washer.
Learn how a mixing valve works to control water temperature in a washer.
Learn why your washer drum is loose and banging around and get professional advice on fixing it. Contact Sears Home Services for a reliable repair service.
Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.