Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
appointment lookup logoAppointment Lookup
  1. Repair
  2. Roper
  1. Repair
  2. Roper

Roper washer not washing

Common reasons your Roper washer is not washing

The most common reasons your Roper washer is not washing are a malfunctioning electronic control board, faulty actuator or a seized gearcase.

  • 56%

    56% of the time it's the
    Electronic Control Board

  • 11%

    11% of the time it's the
    Actuator

  • 10%

    10% of the time it's the
    Gearcase

  • 23%

    23% of the time it's the
    Something else

  • Schedule your washer repair now!

    We can help! Our service technicians have repaired over 5,000 Roper washers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Roper washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Actuator Replacement

    A faulty washer actuator, also known as the shifter assembly, will cause difficulty or inability of the washer drive system to shift between different cycles or modes. This may result in the washing machine getting stuck in one phase of the laundry process, preventing it from progressing through the entire cycle. There may be unusual noises during operation, such as grinding or clicking sounds, which may indicate a malfunctioning actuator. A faulty actuator may also prevent the washer from agitating or spinning properly, affecting the overall washing performance. In some cases, a malfunctioning actuator can lead to the washing machine not completing the cycle or stopping abruptly.

    Gearcase Replacement

    A seized washer gearcase exhibits noticeable symptoms during operation. You may hear loud grinding or rumbling noises, particularly during the agitating or spinning cycles. The washer drum might not turn as smoothly, resulting in jerky or uneven movements, or it may completely stop agitating or spinning. Additionally, the washer might experience difficulty in shifting between different cycles. Over time, the increased friction and strain on the seized gearcase may cause overheating, emitting a burning smell. A seized gearcase should be replaced by a Sears Home Services professional.

    What to expect when you experience a Roper washer not washing issue

    How is the not washing problem fixed?

    Correcting most not washing problems usually involves replacing the electronic control board, actuator or gearcase. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not washing

    When the washer is not washing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not washing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thanks

    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.


    Frank U, Coconut Creek, FL

    Excellent service.

    Pleasant person to work with. He explains things to you.


    Jacklyn J, Bessemer, AL

    Very Professional

    Very professional, thoughtful and knowledgeable I would highly recommend him.


    Marilyn W, Covington, LA

    Additional resources to help you fix your Roper washer

    washer-blog-image-22.jpg
    5 Laundry Myths Debunked: Dryer Edition

    Do socks really go missing in the dryer? Do your jeans actually shrink - or is the culprit last night’s pizza?

    washer-blog-image-27.png
    How to Use a Front-load Washing Machine

    Front-loading washers are constantly gaining in popularity as we focus more and more on energy and water conservation.

    Red laundry basket overloaded with clothes
    Washer Overloaded? How to Properly Load a Washer

    When is a washing machine overloaded? Can you put that extra sweatshirt in with that large load? Find out how much to load a washer and whether you have an overloaded washer.

    Washing machines aren’t created equal. Both top- and front-loaders can get your clothes clean, but there are differences in using them, specifically when you’re loading. If you run too small a load, you’re wasting energy and water. But overloading can lead to a whole host of problems.

    Additional possible Roper washer symptoms you may experience

    • Roper washer leaking from bottom
    • Roper washer not agitating
    • Roper washer not draining
    • Roper washer not filling
    • Roper washer not spinning
    • Roper washer not working