
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
The most common reasons your Roper washer is not spinning are a malfunctioning electronic control board, broken motor or a jammed door lock assembly.
47% of the time it's the Electronic Control Board
32% of the time it's the Motor
8% of the time it's the Door Lock Assembly
13% of the time it's the Something else
We can help! Our service technicians have repaired over 5,000 Roper washers. We can fix yours no matter where you bought it.
A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.
A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.
When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.
Drain problems, a lid switch failure and drive system problems can prevent your washer from spinning.
This DIY troubleshooting video provides expert tips on how to figure out why your Roper washing machine is not spinning:
Set the washer in the spin mode and see what happens. If the water won't drain, turn the machine off, pull the drain hose out of the standpipe and check for a clog at the end of the hose. Sometimes lint or debris can build up in this area and prevent draining. Then, lower the drain hose into a bucket close to the floor and see if the water drains out of the tub using nothing more than gravity.
If water flows freely, then check your house drain for a clog. Get out that plumber's snake and try clearing your house drain pipe. If you didn’t see any water coming out of the drain hose, then we’ll check the washer's drain system. Try using a shop vac to suck the clog and the water out of the washer. If that doesn’t work, you’ll need to bail some water out through the top of the washer and use a shop vac to suck out the rest from the tub. Once you get the water out, unplug the washer, disconnect the drain hose from the back and check it for a clog.
If the drain hose is clear, turn off the water valves and disconnect the fill hoses from the back of the washer. Then, you can tilt your washer over and check your drain pump. Baby socks and other small items can work their way down there. Disconnect the hose and look for small items or debris. Remove the screws, pull the drain pump off, and check the area between the pump and the tub for obstruction.
Now, if you didn’t find a clog and the water drained into the bucket using gravity, chances are you’ve got a bad drain pump. If your drain pump is malfunctioning, it won’t push the water out during the normal drain cycle.
If the pump runs but won't move water, replace the pump. This video will show you how:
For Roper top-load washers manufactured after 2010, the lid lock light flashes to indicate that the control detects a component problem.
View this video to see how to display the error code on a Roper washer:
Look up the error code on the error code on the error code chart:
Whirlpool (Including Roper) Washer Error Code Chart
Once you have your error code, you’ll probably have a better idea of what’s going on. If your washer isn’t draining, you might see error code F7E5. This code indicates that you have a broken shifter, the part that sends the washer into the spin and drain modes (also called an actuator).
If your shifter needs replacing, here's a video that will walk you through that process:
Another code you could run into when your washer isn’t spinning is F0E2, which tells you that your washer is oversudsing. Obviously, this condition is a bit easier to spot than a broken shifter. If your washer is full of suds, it can actually prevent it from draining properly. To get rid of suds, you can add a 1/4 cup of vegetable oil to the water in the tub, then run a drain and spin cycle. Remember to use less soap next time. You really only need about a tablespoon of detergent for loads in HE washers.
If you see the error code that indicates that the door lock/switch assembly has failed in your Roper washer, replace that part. Here’s a video that shows how to replace the door lock/switch assembly:
If you’re unable to find and fix the cause of your Roper washer not spinning, schedule washer repair service and we’ll send a Sears Home Services technician to your home to take care of the problem.
Correcting most not spinning problems usually involves replacing the electronic control board, motor or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
When the washer is not spinning it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
When your Roper washer spin cycle is not working, follow these basic troubleshooting steps to fix the problem:
If these basic troubleshooting tips may help you fix the spin problem in your Roper washer. If not, one of these problems could be preventing your Roper washing machine from spinning:
Schedule washer repair service to fix the problem when your Roper washer spin cycle is not working and you’re not able to find and fix the cause of the issue on your own.
When your Roper washing machine won’t spin, check the washer to make sure it has power.
If the washing machine is getting power, check the lid switch. Make sure that the lid is closed fully. Check the lid strike and replace that part if it’s broken or damaged. Check the lid switch and tighten the mounting screws if they’re loose.
If these basic troubleshooting steps don’t help you fix the problem when your Roper washing machine won’t spin, schedule washer repair service and we’ll send a Sears Home Services technician to your home to fix the machine.
If your Roper washer won’t spin, clothes emerge heavy and dripping. A worn drive coupler or failing motor can derail that spin cycle. Instead of prolonged drying times, try washer technician near me. Restoring spin function saves time and reduces laundry hassle.
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