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  1. Repair
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LG washer not washing

Common reasons your LG washer is not washing

The most common reasons your LG washer is not washing are a malfunctioning electronic control board, faulty actuator or a seized gearcase.

  • 53%

    53% of the time it's the
    Electronic Control Board

  • 19%

    19% of the time it's the
    Actuator

  • 17%

    17% of the time it's the
    Gearcase

  • 11%

    11% of the time it's the
    Something else

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    Most common repairs needed to fix a LG washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Actuator Replacement

    A faulty washer actuator, also known as the shifter assembly, will cause difficulty or inability of the washer drive system to shift between different cycles or modes. This may result in the washing machine getting stuck in one phase of the laundry process, preventing it from progressing through the entire cycle. There may be unusual noises during operation, such as grinding or clicking sounds, which may indicate a malfunctioning actuator. A faulty actuator may also prevent the washer from agitating or spinning properly, affecting the overall washing performance. In some cases, a malfunctioning actuator can lead to the washing machine not completing the cycle or stopping abruptly.

    Gearcase Replacement

    A seized washer gearcase exhibits noticeable symptoms during operation. You may hear loud grinding or rumbling noises, particularly during the agitating or spinning cycles. The washer drum might not turn as smoothly, resulting in jerky or uneven movements, or it may completely stop agitating or spinning. Additionally, the washer might experience difficulty in shifting between different cycles. Over time, the increased friction and strain on the seized gearcase may cause overheating, emitting a burning smell. A seized gearcase should be replaced by a Sears Home Services professional.

    What to expect when you experience an LG washer not washing issue

    How is the not washing problem fixed?

    Correcting most not washing problems usually involves replacing the electronic control board, actuator or gearcase. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not washing

    When the washer is not washing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not washing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Additional resources to help you fix your LG washer

    Top-Loading Washer Troubleshooting Tips
    Top-Loading Washer Troubleshooting Tips

    Is your washing machine acting up? Our YouTube playlist is loaded with solutions to the most common problems.

    In the most popular video series on our YouTube channel, the pros at Sears Home Services share their best troubleshooting tips for common problems befalling top-loading, high-efficiency washers. Oftentimes, there’s a simple fix that you can do yourself that can save you from having to have a washer repair service.

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    How to Choose a New Washing Machine: 5 Questions to Ask

    There are seemingly endless options when it comes to clothes washers — front-loaders vs. top-loaders, stainless steel vs. plastic interiors, energy-efficient products, even designer washers in a variety of colors.

    washer-blog-image-22.jpg
    5 Laundry Myths Debunked: Dryer Edition

    Do socks really go missing in the dryer? Do your jeans actually shrink - or is the culprit last night’s pizza?

    Additional possible LG washer symptoms you may experience

    • LG washer display not working
    • LG washer leaking
    • LG washer leaking from bottom
    • LG washer leaks water
    • LG washer no power
    • LG washer not draining
    • LG washer not spinning
    • LG washer not starting
    • LG washer not turning on
    • LG washer not working
    • LG washer vibrates
    • LG washer won't drain
    • LG washer won't start cycle