Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop Parts
Resource
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource CenterGlossary
appointment lookup logoAppointment Lookup
  1. Repair
  2. Hotpoint
  3. Washer not agitating

Hotpoint washer not agitating

Common reasons your Hotpoint washer is not agitating

The most common reasons your Hotpoint washer is not agitating are a malfunctioning electronic control board, faulty actuator or a jammed door lock assembly.

  • 51%

    51% of the time it's the
    Electronic Control Board

  • 36%

    36% of the time it's the
    Actuator

  • 7%

    7% of the time it's the
    Door Lock Assembly

  • 6%

    6% of the time it's the
    Something else

  • Schedule your washer repair now!

    We can help! Our service technicians have repaired over 5,000 Hotpoint washers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Hotpoint washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Actuator Replacement

    A faulty washer actuator, also known as the shifter assembly, will cause difficulty or inability of the washer drive system to shift between different cycles or modes. This may result in the washing machine getting stuck in one phase of the laundry process, preventing it from progressing through the entire cycle. There may be unusual noises during operation, such as grinding or clicking sounds, which may indicate a malfunctioning actuator. A faulty actuator may also prevent the washer from agitating or spinning properly, affecting the overall washing performance. In some cases, a malfunctioning actuator can lead to the washing machine not completing the cycle or stopping abruptly.

    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    What to expect when you experience a Hotpoint washer not agitating issue

    How is the not agitating problem fixed?

    Correcting most not agitating problems usually involves replacing the electronic control board, actuator or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not agitating

    When the washer is not agitating it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not agitating diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thanks

    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.


    Frank U, Coconut Creek, FL

    Excellent service.

    Pleasant person to work with. He explains things to you.


    Jacklyn J, Bessemer, AL

    Very Professional

    Very professional, thoughtful and knowledgeable I would highly recommend him.


    Marilyn W, Covington, LA

    Repair Washer Resources

    Laundry day just got a little brighter: Enjoying simple chores with a smile.

    Discover how to unclog your washer's drain hose with our step-by-step guide. Say goodbye to frustrating clogs with our expert tips!

    5 min readJul. 01Washer
    Washer won't fill image

    Troubleshooting tips for a washing machine not filling with water. Check the lid, water supply, hoses, and water inlet screens for potential issues.

    8 min readApr. 11Washer
    Image of homeowner dealing with a washer failure.

    Dealing with a malfunctioning washer can be a hassle, but with the right approach, repairs can be straightforward.

    7 min readApr. 08Washer
    How To Fix Your Washer When It Won’t Stop Filling With Water

    Dealing with a washing machine that won't stop filling with water can be a frustrating experience.

    5 min readApr. 03Washer

    Additional possible Hotpoint washer symptoms you may experience

    • Hotpoint washer not draining
    • Hotpoint washer not filling
    • Hotpoint washer not spinning
    • Hotpoint washer not starting
    • Hotpoint washer not turning on
    • Hotpoint washer not washing
    • Hotpoint washer not working
    • Hotpoint washer won't start cycle