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  1. Repair
  2. GE Profile
  1. Repair
  2. GE Profile

GE Profile washer not agitating

Common reasons your GE Profile washer is not agitating

The most common reasons your GE Profile washer is not agitating are a malfunctioning electronic control board, faulty actuator or a jammed door lock assembly.

  • 66%

    66% of the time it's the
    Electronic Control Board

  • 15%

    15% of the time it's the
    Actuator

  • 13%

    13% of the time it's the
    Door Lock Assembly

  • 6%

    6% of the time it's the
    Something else

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    Most common repairs needed to fix a GE Profile washer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can lead to various failures in a washer. This is because the board serves as the brain of the washer, controlling crucial components such as the water valve, drive motor, drain pump, and cycles. If the electronic control board fails, the washer may not power up or display the cycle status. Additionally, it might fail to fill, agitate, spin, or drain. In some cases, a shorted board may emit a burning smell.


    Actuator Replacement

    A faulty washer actuator, also known as the shifter assembly, will cause difficulty or inability of the washer drive system to shift between different cycles or modes. This may result in the washing machine getting stuck in one phase of the laundry process, preventing it from progressing through the entire cycle. There may be unusual noises during operation, such as grinding or clicking sounds, which may indicate a malfunctioning actuator. A faulty actuator may also prevent the washer from agitating or spinning properly, affecting the overall washing performance. In some cases, a malfunctioning actuator can lead to the washing machine not completing the cycle or stopping abruptly.

    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    What to expect when you experience a GE Profile washer not agitating issue

    How is the not agitating problem fixed?

    Correcting most not agitating problems usually involves replacing the electronic control board, actuator or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that is not agitating

    When the washer is not agitating it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer not agitating diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Additional resources to help you fix your GE Profile washer

    washer-blog-image-9.jpg
    How to Fix a Leaking Washing Machine

    Is your washer leaking? Here are the top reasons, plus simple tips on how to fix the most common washing machine problems.

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    How To Fix Your Washer When It Won’t Stop Filling With Water

    Does your washing machine overflow and won’t stop filling with water? Watch our video for tips on troubleshooting an overflowing washer and how to check the drain hose to fix the problem.

    No one wants a flooding appliance in their home — and thankfully, there are a few super simple things you can check when you’re having this issue with your washer.

    Man stands exasperated by washer that won’t start
    8 Simple Tips for Fixing a Washer That Won’t Start

    Has your washing machine stopped working or have you just discovered that it won’t start? Our video provides a simple checklist of common issues to look into — before calling a washer repairman.

    If your washer won’t start, there are some simple things you should check. Some of these might sound silly — but it’s worth running through this list to potentially save you from calling out a technician unnecessarily.

    Additional possible GE Profile washer symptoms you may experience

    • GE Profile washer leaking from bottom
    • GE Profile washer not draining
    • GE Profile washer not spinning
    • GE Profile washer not starting