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  1. Repair

Washer not draining

Common reasons your washer not draining

The most common reasons your washer is not draining are a broken motor, malfunctioning electronic control board or a jammed door lock assembly.

  • 51%

    51% of the time it's the

  • 14%

    14% of the time it's the
    Electronic Control Board

  • 4%

    4% of the time it's the
    Door Lock Assembly

  • 31%

    31% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Motor Replacement

    When a washer motor is defective, the spin basket may experience erratic spinning or fail to spin altogether, leading to water not draining from the tub. Additionally, unusual sounds during the spin cycle, such as squealing or grinding, might be present. Over time, a faulty motor may overheat, resulting in a burning odor or visible signs of damage to the motor and surrounding areas.

    Electronic Control Board Replacement

    When the washer is not draining, it may be due to a malfunctioning electronic control board. Responsible for managing the drain pump and other critical functions, a faulty control board can impede the draining process. Other problems may also be present with a faulty control board, such as error codes or a burning smell, or the washer may not start or fill.

    Door Lock Assembly Replacement

    If the door lock in a washer is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, preventing the washer from starting or completing a wash cycle. With a door lock problem, an error code might be displayed or the door lock indicator light may fail to illuminate. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. You might also notice water remaining in the drum after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    What to expect when you experience a washer not draining issue

    How to address a not draining problem

    While most not draining problems are resolved by replacing the motor, electronic control board or door lock assembly, there could be other potential failures. Thorough troubleshooting and an accurate diagnosis are key to understanding the cost of the repair and fixing the problem.

    Suggestions from Sears Home Services for a washer that is not draining

    If a washer isn't draining, there could be various reasons behind it. To prevent replacing unnecessary parts, we suggest having a Sears Home Services professional conduct diagnostic tests to pinpoint the root cause of the issue. Our technicians are skilled in diagnosing all kinds of washer problems.

    Things to watch for with a washer not draining diagnosis

    Appliances today are sophisticated, with intricate electronic parts that make troubleshooting difficult. Attempting to resolve the washer not draining problem through DIY repairs could result in blindly replacing unneeded parts. Proper diagnostic techniques gained through training and experience are usually required to resolve the problem.

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    Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.

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    Pleasant person to work with. He explains things to you.

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    Repair Washer Resources

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer display not working
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not agitating
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not turning on
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer will not drain
    • Washer won't start cycle
    • Washer won't turn off