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Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
Washer not draining
Common reasons your washer not draining
The most common reasons your washer is not draining are a broken motor, malfunctioning electronic control board or a jammed door lock assembly.
51% of the time it's the Motor
14% of the time it's the Electronic Control Board
4% of the time it's the Door Lock Assembly
31% of the time it's the Something else
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Common washer repair parts you may need
Replacing one of these washer parts may fix your problem.
Motor Replacement
When a washer motor is defective, the spin basket may experience erratic spinning or fail to spin altogether, leading to water not draining from the tub. Additionally, unusual sounds during the spin cycle, such as squealing or grinding, might be present. Over time, a faulty motor may overheat, resulting in a burning odor or visible signs of damage to the motor and surrounding areas.
Electronic Control Board Replacement
When the washer is not draining, it may be due to a malfunctioning electronic control board. Responsible for managing the drain pump and other critical functions, a faulty control board can impede the draining process. Other problems may also be present with a faulty control board, such as error codes or a burning smell, or the washer may not start or fill.
Door Lock Assembly Replacement
If the door lock in a washer is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, preventing the washer from starting or completing a wash cycle. With a door lock problem, an error code might be displayed or the door lock indicator light may fail to illuminate. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. You might also notice water remaining in the drum after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.
What to expect when you experience a washer not draining issue
How to address a not draining problem
While most not draining problems are resolved by replacing the motor, electronic control board or door lock assembly, there could be other potential failures. Thorough troubleshooting and an accurate diagnosis are key to understanding the cost of the repair and fixing the problem.
Suggestions from Sears Home Services for a washer that is not draining
If a washer isn't draining, there could be various reasons behind it. To avoid replacing unneeded parts, we recommend scheduling washer repair with a Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians are skilled in diagnosing all kinds of washer problems.
Things to watch for with a washer not draining diagnosis
Appliances today are sophisticated, with intricate electronic parts that make troubleshooting difficult. Attempting to resolve the washer not draining problem through DIY repairs could result in blindly replacing unneeded parts. Proper diagnostic techniques gained through training and experience are usually required to resolve the problem.
Standing water in a washer fosters musty smells and soaks clothes. Clogged drains or weak pumps often cause this soggy end. Rather than wringing items by hand, enlist washer repair service. A clear drain cycle keeps each load fresh and simple.
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Frequently Asked Questions
Why is my washer not draining after a cycle?
Possible causes include a clogged hose, a defective drain pump, or a faulty lid switch.
How do I fix a washer that won’t drain?
Inspect and clear the drain hose of any debris, and check the pump for issues.
Can a malfunctioning lid switch stop my washer from draining?
Yes, if the lid switch is broken, it could stop the washer from completing the drain cycle.
What should I do if my washer is still not draining after cleaning the hose?
Check the drain pump for damage or blockage and replace it if necessary.
Repair Washer Resources
Discover solutions to the 5 most common washer problems with these practical hints and tips from Sears Home Services.
Discover how to unclog your washer's drain hose with our step-by-step guide. Say goodbye to frustrating clogs with our expert tips!
Choosing a new washing machine involves weighing various factors, from space constraints to preferred features and durability.
Glossary Terms
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.