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  1. Repair

Washer won't start cycle

Common reasons your washer won't start cycle

The most common reasons your washer won't start cycle are a malfunctioning electronic control board, jammed door lock assembly or a faulty user interface.

  • 64%

    64% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the
    Door Lock Assembly

  • 12%

    12% of the time it's the
    User Interface Control

  • 8%

    8% of the time it's the
    Something else

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    Common washer repair parts you may need

    Replacing one of these washer parts may fix your problem.

    Electronic Control Board Replacement

    When an electronic control board malfunctions in a washer, it can cause multiple issues. This component acts as the washer's central processor, overseeing critical functions like managing the water valve, drive motor, drain pump, and cycles. If the electronic control board stops working properly, the washer may not turn on or show the cycle status. The washer might struggle with filling, agitating, spinning, or draining. Sometimes, a shorted board may produce a burning odor.

    Door Lock Assembly Replacement

    If the washer's door lock assembly is jammed, you may struggle to open or close the door. This could result in the door not latching properly, causing issues when starting or completing a wash cycle. You might also see an error code on the washer indicating a problem with the door lock. During operation, you might hear unusual clicking sounds from the door lock or find it failing to engage, which can prevent the washer from starting. With a door lock failure, the lock indicator light might not turn on as expected. You might also notice water remaining in the drum even after the wash cycle is done, signaling a problem with the door lock assembly hindering proper drainage.

    User Interface Control Replacement

    A defective user interface control can become unresponsive, preventing adjustments to wash cycle settings or the ability to turn the washer on and off. On a faulty user interface, cycle status indicators like the remaining time may not display correctly. In certain malfunctions, only select buttons or dials on the interface are impacted, while in others, the entire interface becomes completely non-functional. Additionally, buttons or keys on the interface may stick, resulting in erratic washer behavior, such as unexpected starting or stopping during a cycle. Error codes may also appear in these instances.

    What to expect when you experience a washer won't start cycle issue

    How do you resolve a won't start a cycle problem?

    Addressing most problems where the cycle won't start typically involves replacing the electronic control board, door lock assembly, or user interface control. However, given the numerous potential causes, a comprehensive diagnosis is essential for resolving the issue, and an accurate diagnosis is needed to determine the cost of the repair.

    Recommendations from Sears Home Services for a washer that won't start cycle

    There can be many reasons why a washer won't start a cycle, making it crucial to have a Sears Home Services professional perform diagnostic tests. This is essential for accurately identifying the cause of the failure and avoiding the replacement of unnecessary parts. Our technicians have the skills and training to diagnose all types of washer issues accurately.

    What to watch for with a washer won't start a cycle diagnosis

    Over the last decade, appliances have advanced significantly, featuring electronic components that are challenging to test. As a result, DIY repairs on the latest appliance models are increasingly difficult and may lead to unnecessary part replacements. Thorough training and skills are essential for accurately diagnosing failures and effectively resolving issues.

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    Common washer symptoms to look out for

    • Washer burning smell
    • Washer display not working
    • Washer leaking from bottom
    • Washer leaking water
    • Washer no power
    • Washer no water
    • Washer noisy
    • Washer not agitating
    • Washer not draining
    • Washer not filling
    • Washer not spinning
    • Washer not starting
    • Washer not turning on
    • Washer not washing
    • Washer not working
    • Washer vibrates
    • Washer will not drain
    • Washer won't turn off