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  1. Repair
  2. Kenmore Elite
  3. Washer will not drain

Kenmore Elite washer won't drain

Common reasons your Kenmore Elite washer won't drain

The most common reasons your Kenmore Elite washer won't drain are a broken motor, cracked drain hose or a jammed door lock assembly.

  • 87%

    87% of the time it's the
    Motor

  • 3%

    3% of the time it's the
    Drain Hose

  • 3%

    3% of the time it's the
    Door Lock Assembly

  • 7%

    7% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore Elite washer

    Motor Replacement

    A broken washer motor will prevent the spin basket from rotating or agitating, and can also cause a variety of other issues that affect the washer’s ability to function properly. Signs that the motor is wearing out include unusual noises during operation, such as grinding or squealing sounds. The washer may also exhibit erratic spinning or agitation, with clothes not being properly rinsed or still soaking wet after the spin cycle. Additionally, a worn-out motor may lead to the washer not completing its cycles, stopping abruptly, or not starting at all. Burnt smells or overheating around the motor area can be indicative of internal problems. In some cases, visible damage to the motor itself may be apparent.


    Drain Hose Replacement

    A cracked washer drain hose produces leaks, and if the crack is small it can often go undetected until water is seen pooling around the bottom of the washer. Additionally, a cracked hose may also collapse, preventing water from efficiently draining from the tub. Water may accumulate inside the drum, resulting in prolonged washing cycles. If you suspect your washer drain hose is cracked, have it replaced by a Sears Home Services professional

    Door Lock Assembly Replacement

    When a washer door lock assembly is jammed, you may encounter difficulty in opening or closing the washer door. The door may not latch properly, leading to issues in starting or completing a wash cycle. The washer might display an error code indicating a door lock problem. During operation, the door lock may make unusual clicking sounds or fail to engage, preventing the washer from starting. Additionally, if there is a malfunction, the door lock indicator light may not illuminate as expected. Users might notice water remaining in the drum even after the wash cycle has finished, indicating a potential problem with the door lock assembly preventing proper drainage.

    What to expect when you experience a Kenmore Elite washer won't drain issue

    How is the won't drain problem fixed?

    Correcting most won't drain problems usually involves replacing the motor, drain hose or door lock assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a washer that won't drain

    When the washer won't drain it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.

    What to look out for with a washer won't drain diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Repair Washer Resources

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    Additional possible Kenmore Elite washer symptoms you may experience

    • Kenmore Elite washer leaking
    • Kenmore Elite washer leaking from bottom
    • Kenmore Elite washer no power
    • Kenmore Elite washer not draining
    • Kenmore Elite washer not spinning
    • Kenmore Elite washer not turning on
    • Kenmore Elite washer not working