Washer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.7/5
Wonderful customer service
Artez was wonderful, very clear with his explanations. Thorough and advised on what I could do in the future should I need his services again.
Rachel T,
Saint Petersburg, FLGreat service! Problem solved!
Well done! Thank you for the quick response. Our washer is working again. Thank you!
Coleen G,
Idaho Falls, IDAmazing!
Excellent in every way: on time, knowledgeable and pleasant. Will call Sears again.
Lynn R,
Phoenix, MDFriendly
Very friendly and quick with the repair. Due clean up afterwards and did not left a mess behind.
Ivy D,
Liberty, TXWasher repair
Jay was helpful in diagnosing the program with my washer and fixing it.
Connie M,
Albuquerque, NMPhenomenal technician!
We had Jesse out today to look at our washing machine regarding an awful and irritating grinding noise it was making on the spin cycle. Jesse was amazing! He did all the basic checks to see if it was something simple or something super complex. Jesse was quick to asses the issue and was very informative on what was wrong and our options. Jesse is a technician who is extremely professional and I have no problem saying that we will ask for him on any of our future appliance diagnostic/repair needs. Thank you Jesse!!
Theresa T,
Abilene, TXFINALLY fixed
After much trouble with Sears and all that this implies and 3 technicians, Paul being the 3rd and lead man, my dryer is finally back and operating due to Paul's expertise! I really appreciate his knowledge and work!👌
Jennifer B,
Katy, TXKenmore top loading washing machine
Denzel was very kind, courteous, respectful, knowledgeable. He had genuine care and concern for the long, delayed repair of my washing machine. He repaired it fast, correctly and I would recommend him as the service tech to come and repair my appliances. He deserves a raise and Sears should highly commend him for his loyal dedicated service to customers and Sears
Jacquelyn T,
Memphis, TNGreat repairman, lousy Sears AI experience
Zane was thorough and did a great job, but I was so aggravated by Sears AI that I almost cancelled the appointment. I will never call Sears again unless I can get through to an actual human being. Also, AI was supposed to text me when repairman was on his way, but it did not. So, I give Zane a 5-star, but Sears AI a no-star rating.
Janet L,
Saint Louis, MOQuick and honest
Robert was friendly and listened to all our washer troubles. He was honest that the repair was going to be as much as a new washer! I appreciated that.
Tina R,
Victoria, MN