Washer Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer Repair
Mansoor was great. He was able to detect the problem had a rather simple solution , one that no longer required the new parts ordered by the previous technician a month ago. Mansoor discovered that the water hoses attached to the washer had been reinstalled in reverse after a new water heater had been installed a few years ago which created a situation where I could not get a cold water wash, but always mix of hot/cold. He was most helpful and diligent in trying to rectify the whole situation, which included reinstalling the according door to my utility closet. He's the best. With regard to the automated, digital customer service center. It's awful. And parts fulfillment was never able to reconcile parts that had arrived to my house while still being listed as on backorder, even after confirming to an actual human being that they had arrived. Exasperating.
Jim H, Washington, DC
Outstanding
Very polite and great communication
Felix C, Vega Baja, PR
Kenmore elite washer repair
John did an excellent job and explained everything completely. He was fast and thorough.
Kevin D, Woodinville, WA
Service tech
Awesome 👌 job on time professional man great service Fixed problem in a timely manner
Daonda P, Seymour, TN
Tech
He was very good and told me of the problem quickly
Dave G, Sumter, SC
Thomas
Thomas was very informative, prompt and coureous. He explained very well what my problem was.
Annette S, Hernando, FL
Washer Repair
A trainee, Jamie is a fast learner and was intently listening to his trainer.. He will do well in this business.
Donald N, North Las Vegas, NV
Professionalism
Angel was very professional and friendly. He explained every step he was doing and gave tips on how to keep my machine functioning at its optimal level.
Maria V, Salinas, CA
Kenmore Elite
He checked everything and kept finding more things wrong with my machine. It had 3 problems and we decided to get a new machine. He did a good job.
Virginia G, Durham, NC
Broken washing machine
Cory did an outstanding job! He came when he was scheduled & was very kind & courteous. He ordered the parts necessary & returned as scheduled to complete the job. Highly recommend!
Renee L, Sussex, WI
