
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
The most common reasons your GE washer Smart Dispense is not working are malfunctioning dispenser, defective PCB (printed circuit board) or a bad water valve.
39% of the time it's the Dispenser
28% of the time it's the PCB
20% of the time it's the Water Valve
13% of the time it's the Something else
We can help! Our service technicians have repaired over 15,000 GE washers. We can fix yours no matter where you bought it.
In a GE Smart Dispense washer, the dispenser adds detergent and softener to the fill water from the dispenser reservoir. If the dispenser assembly is defective, the detergent and fabric softener won’t flow into the washer tub with the fill water correctly. When you notice that the Smart Dispense system is not working on your GE washer, schedule repair service to have a Sears Home Services technician visit your home and fix the problem.
The PCB or electronic control board controls how much detergent and fabric softener is added to the washer tub from the smart dispenser reservoir based on load size detected by the control board. A defective PCB won’t detect load size properly or won’t dispense laundry detergent and fabric softener when the internal control board logic is corrupted or relays on the circuit board aren’t working. When your GE washer Smart Dispense is not working, have a service technician examine the washing machine and fix the problem.
The fill valve assembly includes dispenser water valves that direct water flow through the dispenser to add detergent and fabric softener. When the dispenser fill valves are defective, water won’t flow through the dispenser to add the detergent and fabric softener properly. When the washer fills with water but the detergent and/or fabric softener isn’t dispensing, have a Sears Home Services technician examine the washing machine and replace the water fill valve assembly if it’s defective.
These issues can prevent the smart dispenser from working in your GE washer:
Follow these troubleshooting tips to fix the problem.
Check the level of detergent and additives in the dispenser containers.
Refill empty containers.
Clogged dispenser containers can prevent the flow of additives into the washer.
Follow the directions in the owner’s manual for your smart dispenser to clean the containers and the dispenser.
Disconnected hoses or a loose wire conduit connection will prevent the dispenser from working. Check those connections as shown in the owner’s manual for your dispenser.
Reconnect any loose wiring or hose connections.
Check the dispenser settings. Adjust settings if necessary to properly dispense detergent and additives.
If the above troubleshooting tips don’t help, you’ll likely need to schedule service to have a technician examine the dispenser system and fix the problem.
Correcting most GE washer Smart Dispense not working problems usually involves replacing the dispenser assembly, PCB or water valve assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Search for GE washer repair near me and you'll find Sears Home Services in your neighborhood and ready to fix your washing machine.
When a GE washer Smart Dispense system is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of washer failures.
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your washer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
If your GE washer’s Smart Dispense feature fails, detergent or softener might not release properly. Clothes can emerge less clean or stiff. Instead of manual dosing, schedule washing machine service near me. Restoring automatic dispensing simplifies your laundry routine.
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Thanks
Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.
Frank U, Coconut Creek, FL
Excellent service.
Pleasant person to work with. He explains things to you.
Jacklyn J, Bessemer, AL
Very Professional
Very professional, thoughtful and knowledgeable I would highly recommend him.
Marilyn W, Covington, LA
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
Discover solutions to the 5 most common washer problems with these practical hints and tips from Sears Home Services.
Discover how to unclog your washer's drain hose with our step-by-step guide. Say goodbye to frustrating clogs with our expert tips!
Choosing a new washing machine involves weighing various factors, from space constraints to preferred features and durability.
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.
A washing machine pedestal is a platform that raises the washer off the ground, providing easier access to the appliances and often includes additional storage space such as drawers.
A washer tub is the interior part of a washing machine where clothes are placed for washing, typically made of stainless steel, plastic, or porcelain-coated metal, designed to hold water and withstand the agitation or spinning during the wash cycle.
Fabric softener is a laundry additive used to soften and freshen clothing, reduce static cling, and make fabrics feel smoother.