Freezer repair services near me

Trust the Freezer Repair Experts

We’re in your neighborhood and we’ll fix it, no matter where you bought it.

Schedule service your way

Will you be using repair benefits from a Sears or other warranty plan?

Expert Freezer Repair Services

At Sears Home Services, we specialize in comprehensive repair services for all types of freezers. Our certified technicians are equipped to handle a wide range of issues, ensuring your freezer operates at peak performance.

We understand both the technical complexity of freezer systems and the urgency you feel when problems arise. Our factory-trained technicians bring specialized expertise to diagnose and repair every type of freezer.

Our Services Include:

  • Diagnosis and repair of common issues (e.g., not freezing, excessive frost, unusual noises)
  • Replacement of faulty components (e.g., thermostats, compressors, door seals)
  • Routine appliance maintenance services

Why Choose Sears Home Services?

  • Certified and experienced technicians
  • Nationwide service coverage
  • Use of genuine replacement parts
  • Customer satisfaction guarantee

Our technicians bring specialized knowledge of all freezer types and brands, with training covering both the latest models and older designs. This comprehensive expertise ensures we can address issues with any freezer you own, from brand-new units to trusted models you've relied on for years.

What sets us apart is our commitment to not just fixing the immediate problem, but helping you understand how to maintain your freezer's optimal performance through proper maintenance and operation. We succeed only when your freezer is working perfectly, and you have the knowledge to keep it that way.

Frequently Asked Questions

There are several potential causes for temperature issues in your freezer, including dirty condenser coils, a malfunctioning compressor, a faulty defrost system, or damaged door seals.

When your freezer isn't maintaining the proper temperature, it’s important to act quickly to prevent food loss. You can start by checking the coils, inspecting the seals, or ensuring there are no obstructions in the vents.

If the problem persists, it’s best to call a professional technician for diagnosis and repair.

Frost buildup in a freezer, especially in automatic defrost models, is often a sign of a malfunctioning defrost system. This can involve the defrost heater, thermostat, or control board.

For manual defrost freezers, frost buildup is normal but should be addressed when it exceeds 1/4 inch. In either case, you should clean the freezer, defrost it if needed, and check for issues with the door seals.

If the frost continues to accumulate, call a professional for repair.

Freezers can make various noises, and some are normal. However, excessive buzzing, clicking, rattling, or gurgling may indicate specific issues. For example, a clicking sound could point to a problem with the compressor relay or overload, while rattling might indicate loose components. Gurgling sounds could signal airflow issues.

If you’re hearing unusual noises and they’re accompanied by performance issues, it’s a good idea to schedule a service visit to get to the root of the problem.

Water leaks around your freezer can be caused by several issues, including clogged defrost drains, poor door seals, or improper leveling.

If the defrost drain is blocked, water can overflow and leak onto the floor. Similarly, worn door seals allow warm air to enter, causing condensation that leaks out.

Check that the freezer is level and that seals are intact. If the problem continues, a professional repair technician can help diagnose and fix the issue.

Ready to get your freezer working perfectly again? Schedule your freezer repair today at Sears Home Services or call 1-800-4-MY-HOME to speak with our customer service team.

Understanding How Your Freezer Works

All freezers operate on similar cooling principles regardless of their configuration. The system compresses refrigerant, which then flows through condenser coils where it releases heat. Next, it passes through an expansion device and into evaporator coils inside the freezer, where it absorbs heat and creates the cold temperatures that keep your food frozen.

This continuous refrigeration cycle relies on several critical components working in harmony:

Compressor: Often called the "heart" of the cooling system, this pump pressurizes the refrigerant and keeps it circulating through the system.

Condenser Coils: Usually located on the back or underneath the freezer, these coils dissipate heat removed from inside the unit.

Evaporator Coils: Located inside the freezer walls, these coils absorb heat from the interior space, creating cold temperatures.

Evaporator Fan: Circulates cold air throughout the freezer compartment to maintain consistent temperatures.

Defrost System: Periodically melts frost from the evaporator coils to maintain efficiency, consisting of a heater, timer, and drain.

Thermostat or Electronic Control Board: Monitors and maintains temperature by cycling the compressor on and off as needed.

Modern freezers enhance this basic system with electronic controls, automatic defrost cycles, and energy-efficient compressors. Understanding these components helps explain why specialized knowledge is essential for proper diagnosis and repair when problems occur.

Try These Steps Before Calling for Freezer Repair

Before scheduling professional service, several troubleshooting steps might resolve minor issues:

1. Check Power and Settings

  • Ensure the unit is properly plugged in and the circuit breaker hasn't tripped

  • Verify temperature control settings are correct (0°F/-18°C or lower for proper freezing)

  • Make sure the freezer isn't in defrost mode (some models temporarily warm during automatic defrost cycles)

2. Examine Condenser Coils

  • Locate coils on the back or underneath the freezer

  • If accessible and visibly dusty, gently vacuum with a soft brush attachment

  • Ensure adequate clearance around the freezer (at least 3 inches for most models)

3. Inspect Door Seals

  • Check gaskets for food debris, damage, or deformation

  • Clean seals with mild soap and water if necessary

  • Test sealing by closing the door on a dollar bill—it should hold firmly with slight resistance when pulled

4. Manual Defrost (if applicable)

  • For manual defrost freezers with excessive frost, perform a proper defrost

  • Empty the freezer, disconnect power, and allow all frost to melt

  • Clean thoroughly, restore power, and return food only after proper temperature is reached

5. Check for Obstructions

  • Ensure internal vents aren't blocked by food items

  • Make sure the freezer isn't overloaded, which can restrict air circulation

  • Verify external vents and coils have proper airflow

Regular freezer appliance maintenance can prevent many common problems and extend the life of your appliance.

When to Call for Professional Freezer Repair

Consider professional service when:

  • Temperature problems persist after basic troubleshooting

  • Unusual noises continue or worsen

  • Automatic defrost isn't working properly

  • Water is leaking onto your floor

  • The compressor runs constantly without adequate cooling

  • Ice buildup returns quickly after manual defrosting

  • The freezer trips circuit breakers or blows fuses

Professional repair becomes particularly important for:

Sealed System Issues: Problems involving refrigerant require EPA certification and specialized tools for proper diagnosis and repair.

Electrical System Repairs: Components like compressor relays, control boards, and thermostats require expert diagnosis and precise replacement.

Compressor Problems: This critical component demands professional assessment to determine whether repair or replacement is the most cost-effective solution.

If your freezer shows signs of serious cooling problems, prompt professional diagnosis can prevent food loss and more extensive appliance damage.

The Sears Home Services Freezer Repair Experience

When you choose Sears Home Services for your freezer repair, you're getting comprehensive support from experienced professionals:

Before Your Appointment:

  • Our scheduling team helps select a convenient service window

  • Have your freezer model number ready (typically found inside the freezer or on the back) because it’s needed to set up service

  • You'll receive appointment reminders and technician arrival updates

During Your Service Visit:

  • Our technician conducts a thorough diagnostic assessment

  • You'll receive a clear explanation of the problem in everyday language

  • We present repair options with upfront pricing—no hidden charges

  • Our technicians use quality replacement parts ensuring proper fit and function

After Your Repair:

  • The technician verifies proper operation through comprehensive testing

  • You'll receive customized maintenance recommendations for your specific freezer model

  • We stand behind our work with a satisfaction guarantee

  • Your repair is documented for future reference

In emergency situations where food preservation is critical, we prioritize freezer repairs and offer guidance on protecting your frozen items during the repair process.

Prevent Future Problems with These Freezer Maintenance Tips

Keep your freezer running efficiently with these simple practices:

  • Clean condenser coils twice yearly – Vacuum accessible coils to remove dust and debris that restrict heat release

  • Check door gaskets quarterly – Ensure seals are clean and making proper contact

  • Maintain proper temperature – Keep freezer at 0°F/-18°C or colder for optimal food preservation

  • Defrost manual freezers when frost exceeds 1/4 inch – Regular defrosting improves efficiency and storage capacity

  • Keep the freezer reasonably full – A well-stocked freezer holds temperature better than an empty one

  • Allow proper clearance – Ensure at least 3 inches on all sides for adequate airflow

  • Clean the interior regularly – Wipe up spills promptly and clean with mild detergent annually

These simple steps can significantly extend your freezer's lifespan and maintain optimal performance between professional service visits. For professional maintenance service, schedule Sears appliance cleaning and maintenance and we’ll send a Sears Home Services technician to your home to check, clean, adjust and maintain your freezer for you.

HOW IT WORKS

flexible scheduling icon

EASY SCHEDULING

Book online in less than a minute.

appointment updates icon

DIAGNOSTIC FEE

Apply your diagnostic fee to the costs of repair.

service feature protection plans icon

PROTECTION PLANS

Save up to $150 on your repair if you enroll in a home warranty.

WHY SEARS HOME SERVICES?

customers-icon

HAPPY CUSTOMERS

Average of 4,000,000+ homes serviced/year. Over 1,000,000 5-star ratings.

flexible scheduling icon

FLEXIBLE SCHEDULING

Available 6 days a week in most areas.

technicians-icon

EXPERT TECHNICIANS

2,500+ manufacturer-trained technicians with an average of 10+ years of experience.

parts-icon

QUALITY PARTS FOR HUNDREDS OF BRANDS

Repairs for most major brands, no matter where you bought it.

We repair all the top freezer brands

No matter where you bought it, we can fix it. We repair most major brands, makes, and models.

Sears Home Services is the only nationally authorized Kenmore service provider.

whirlpool icon
maytag icon
samsung icon
lg icon
kitchen aid icon
frigidaire icon
bosch icon
amana icon

FIVE STAR SERVICE

View All Reviews

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it.

SCHEDULE PROFESSIONAL APPLIANCE MAINTENANCE

Extend the life of your appliances with routine maintenance & save when you bundle.

SAVE 25%*

LAUNDRY APPLIANCES

$149.99

Keep your laundry spinning with cleaning and maintenance for your washer and dryer.

SAVE 40%*

KITCHEN APPLIANCES

$179.99

Keep your kitchen humming with cleaning and maintenance for your refrigerator, dishwasher and range.

SAVE 50%*

KITCHEN & LAUNDRY APPLIANCES

$249.99

Five appliances, one great price. Includes maintenance and cleaning for three kitchen appliances and two laundry appliances.

  • Tax and all parts and labor for repairs (if needed) are extra. Savings are obtained with multiple appliance packages vs. the individual regular price of $99.99 each.

WE’RE THE UPRIGHT FREEZER SERVICE EXPERTS

When you’re searching for upright freezer repair near me, we have freezer service available in your local area to fix your appliance fast. A Sears Home Services freezer technician can visit your home for emergency freezer repair in no time. We offer same day and next day freezer repair service in many neighborhoods.

Trust Sears Home Services will all of your freezer repair and maintenance needs.

Repair Freezer Resources

Title image for blog article Why is my Deep Freezer Leaking Water?
5 min readMar. 06

Learn the reasons why your deep freezer is leaking water and how to fix the problem.

freezer problems
7 min readMar. 04

Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.

Why Is My Freezer Only Freezing at the Bottom?
5 min readMar. 04

Discover why your freezer is only freezing at the bottom with Sears Home Services.

Title image for blog article "How Do Chest Freezers Work?"
8 min readFeb. 27

Learn how chest freezers work and how to troubleshoot common problems.

Glossary Terms

A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.

A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.

A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.

A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

Chat