Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Review of Nelson's service
June 26, 2026
Overall rating

Arrived within the promised time range., very professional. Obviously knowledgeable.

Mary G,

Miami, FL
Kathleen Wenger
June 22, 2026
Overall rating

Anthony was very knowledgeable & got my freezer diagnosed & repaired. I'm very thankful to him for being able to repair & save me from having to replace my freezer. He deserves 5 stars!

Kathleen W,

Brooksville, MS
Freezer
June 22, 2026
Overall rating

Very courteous and knowledgeable . Did exactly what he was supposed to.

James J,

Mineral, VA
Helful and thurough service
June 20, 2026
Overall rating

Mohammad showed up on time and also he was kind enough to help me take the food out of my freezer and went through everything with me about my fan freezer and made some adjustments then greased it and it was good to go. The noise stopped and the fan worked fine. He then helped me put the food back and my large freezer back on a high shelf, which were tasks he did not have to help me with so I am grateful for his extra time and assistance.

Jamie M,

Carmichael, CA
Terence was great!
June 19, 2026
Overall rating

Terence was prompt and patient. He taught us a lot about our machine and made us feel secure that it will work well now. Booking the visit with Sears was also easy!

Jennifer M,

Raleigh, NC
Service call for freezer.
June 18, 2026
Overall rating

Byron came at the appointed time and was very professional. The next time that I need servicing for an appliance I hope that he is sent.

Richard F,

Walker, LA
Technician
June 16, 2026
Overall rating

My technician was very friendly and a very good person!!

Ilene S,

Dorchester, MA
Freezer repair
June 11, 2026
Overall rating

Arrived within the scheduled time frame. Was very helpful in answering our questions

Tamra B,

Wilton, WI
Technical Expertise
June 04, 2026
Overall rating

Bowman did a Superb Job During My Sears Appointment. Bowman is a Complete Professional…! Thank You, Tom McClain

Thomas M,

Mililani, HI
Abdul very knowledgeable.
June 04, 2026
Overall rating

Abdul did a great job, was very knowledgeable and prompt

Kathy K,

Monrovia, MD