Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Great service
John was very professional and knowledgeable and helped me solve my problem.
Lorraine G,
Yorktown Heights, NYRepair of freezer
Was Very nice and competent fixing our freezer. On time
David F,
Newville, ALPerfect Service
On time,courteous & thorough. He e,pained problem and cleaned up after repair
Axel B,
Chappell Hill, TXHappy about service.
No complaints about Technician. Knowledgeable, efficient, and personable, Couldn't ask for better!
John J,
Grapeland, TXGood service
Roman was very efficient. He assessed the problems, ordered the parts and fixed the freezer.
Joan T,
Spring, TXA+
He was friendly and knowledgeable. I would recommend to anyone.
Joseph H,
Summerfield, NCGreat Service Person
William was very friendly and explained the problem with my freezer. Unfortunately the part I needed is no longer made so it looks like I'll need to replace my freezer.
Susanne C,
Rochester, NY? Not sure what you want here. ?????
Maia did very well. She told me the problem was the coil heater. I have had problem with this freezer for several months. The thermostat was replaced in March, 2026. It still would not freeze my food. After two months, I called Sears repair again. I paid $513 + for the March visit and $119 again in May; it was going to cost another $700+- to replace the heater. I decided to just forget about this freezer. I think I should be refunded the amount I paid in March that did not fix the problem. Sears used to make good products, but not this time.
Jackie G,
Dothan, ALCheck out freezer
Eric was nice and polite and he take his time to explain the problem
Betty W,
Greeleyville, SCFreezer
Mitch was very thorough and helpful for future issues. Arrived on time
Cheryl H,
Van Buren, AR