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  1. Repair

Freezer leaking

Common reasons your freezer leaking

The most common reasons your freezer is leaking are a clogged drain tube, dead icemaker assembly or a bad evaporator.

  • 64%

    64% of the time it's the
    Drain Tube

  • 13%

    13% of the time it's the
    Icemaker Assembly

  • 7%

    7% of the time it's the

  • 16%

    16% of the time it's the
    Something else

  • Schedule your freezer repair now!

    We can help! Our service technicians have repaired over 24.6M freezers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Drain Tube Replacement

    A frequently encountered issue leading to water leakage in a freezer is a blocked drain tube. During the automatic defrost cycle, the defrost drain tube is responsible for directing water away from the evaporator and into the defrost drain pan situated at the freezer's base. If water freezes inside the drain tube, it impedes proper drainage, resulting in water leakage from the freezer. If you notice water leakage from your freezer, reach out to Sears Home Services to schedule a service appointment. Our technician will visit your home and address the issue promptly.

    Icemaker Assembly Replacement

    A potential reason for water leakage from the freezer is a malfunctioning icemaker assembly. If the icemaker fails to expel a batch of frozen ice cubes from its mold and subsequently triggers the water fill valve to refill the ice mold, the excess fill water may spill over, leading to leakage within the freezer. Replacing the icemaker assembly can resolve this type of leakage issue. If you notice your freezer leaking water, contact Sears Home Services to schedule a visit from a technician who will address the problem.

    Evaporator Replacement

    If your freezer is experiencing leakage, a faulty evaporator may be the underlying issue. The evaporator is responsible for cooling the air inside the freezer. When the evaporator loses all of its refrigerant from the sealed system, the freezer loses its ability to cool properly. As a result, melting ice and frost can lead to water leakage from the freezer. Addressing this issue involves replacing the evaporator, which requires recovering and recharging the refrigerant in the sealed system. Due to regulations from the EPA regarding the handling and disposal of refrigerants, it's essential to have a certified service technician carry out the repair. If your freezer fails to cool adequately, contact Sears Home Services to arrange for a technician to visit your home and resolve the problem.

    What to expect when you experience a freezer leaking issue

    How do you fix a leaking problem in the freezer?

    Sears Home Services advice for a freezer that is leaking

    If your freezer is leaking, there could be several causes. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the underlying issue. Our technicians possess extensive experience in diagnosing various types of freezer malfunctions.

    What to watch for with a freezer leaking diagnosis

    Understanding and fixing issues with modern appliances can be challenging without the right knowledge and training. Attempting repairs without proper diagnostic methods often leads to guesswork in replacing parts. Appliances, particularly those developed in the last decade, have advanced significantly, with electronic components that pose testing challenges. DIY repairs on these newer models are progressively more complicated.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

    Curt C, Mount Carmel, IL


    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

    Lynwood L, Dayton, TX

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    Common freezer symptoms to look out for

    • Freezer clicking
    • Freezer compressor not running
    • Freezer display not working
    • Freezer door not closing
    • Freezer drawer problem
    • Freezer fan not working
    • Freezer leaking water
    • Freezer light not working
    • Freezer not cooling
    • Freezer not turning on
    • Freezer not working
    • Freezer won't make ice