Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair

Freezer fan not working

Common reasons your freezer fan not working

The most common reasons your freezer fan is not working are a failed compressor, malfunctioning electronic control board or a bad evaporator.

  • 41%

    41% of the time it's the
    Compressor

  • 30%

    30% of the time it's the
    Electronic Control Board

  • 8%

    8% of the time it's the
    Evaporator

  • 21%

    21% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Compressor Replacement

    If the freezer fan is inactive, a defective compressor might be the culprit. Typically, the freezer fan operates concurrently with the compressor. If the compressor motor malfunctions or seizes, the electronic control system will likely halt the fan operation as a safety measure. If you observe the freezer fan not functioning and there's no audible compressor activity, it's advisable to schedule a visit from a Sears Home Services Technician. The technician will inspect the freezer and replace the compressor if deemed faulty.


    Electronic Control Board Replacement

    When the freezer fan is inactive, it may be due to a faulty electronic control board. This crucial component receives input from diverse sensors to oversee the freezer's internal temperature. Based on this data, it manages the operation of the compressor and fan. If internal relays malfunction or the board's logic becomes corrupted, it can disrupt the flow of electric current to the fan. If you notice the freezer fan not functioning, it's recommended to arrange for a Sears Home Services Technician to inspect your appliance. The technician will assess the issue and replace the electronic control board if necessary.

    Evaporator Replacement

    If the fan in your freezer is not functioning, it could be due to a faulty evaporator. This component is responsible for cooling the air inside the freezer. When the cooling fins on the evaporator become bent, they can accumulate frost and ice, obstructing the blades of the evaporator fan and preventing it from operating properly. Replacing the evaporator entails the recovery and recharging of refrigerant in the sealed system. Due to EPA regulations governing the handling and disposal of refrigerants, a certified service technician is necessary to carry out this repair. If your freezer fails to cool at all, it's advisable to schedule a visit from a Sears Home Services Technician to address the issue.

    What to expect when you experience a freezer fan not working issue

    How to fix a freezer when the fan is not working

    Fixing most issues with a malfunctioning fan typically requires replacing the compressor, electronic control board, or evaporator. However, given the various potential causes, a comprehensive diagnosis is crucial for resolving the issue. Obtaining an accurate diagnosis is vital for determining the cost of the repair.

    Sears Home Services solutions for a freezer fan that is not working

    If the freezer fan isn't functioning, there could be various reasons behind it. To prevent unnecessary part replacements, we advise consulting a Sears Home Services professional for diagnostic tests to pinpoint the underlying issue accurately. Our technicians possess extensive experience in diagnosing all kinds of freezer malfunctions.

    What to examine for a freezer fan not working diagnosis

    Diagnosing contemporary appliances without adequate knowledge and training can prove challenging. Attempting to address your freezer issue without employing proper diagnostic methods often leads to merely swapping out parts based on guesswork. Over the past decade, appliances have evolved significantly, with many models incorporating intricate electronic components that pose testing challenges. As a result, do-it-yourself repairs on the latest appliance models are progressively becoming more complex.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Repair Freezer Resources

    Title image for blog article "How Do Chest Freezers Work?"
    8 min readDec. 10

    Learn how chest freezers work and how to troubleshoot common problems.

    Title image for blog article "How Do Frost Free Freezers Work?"
    7 min readNov. 27

    Find out how frost free freezers work and how to troubleshoot common problems.

    A homeowner thoughtfully examines his upright freezer.
    5 min readOct. 07

    Is it worth repairing a freezer? Explore the pros and cons and make the right choice for your budget with Sears Home Services.

    A homeowner inspecting the seal on his freezer
    6 min readJul. 12

    Learn how to tackle and prevent ice buildup in your freezer with our practical guide. Discover common causes, effective removal techniques, and tips for maintaining a frost-free appliance.

    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

    A furnace is a major appliance that heats air distributed throughout a home or building via a ductwork system.

    A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.

    Common freezer symptoms to look out for